Retail Cosmetics Sales Associate – Prestige Beauty, Crossroads – Part Time-Macy’s

Job Description

Job Title: Retail Cosmetics Sales Associate – Prestige Beauty, Crossroads – Part Time

Company: Macy’s

Location: Portage, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for a “Retail Cosmetics Sales Associate – Prestige Beauty, Crossroads – Part Time” in Portage, MI, it would be necessary to have the specific figure in question. However, generally speaking, hourly rates for cosmetics retail associates in Michigan typically range from $12 to $18, depending on experience, brand prestige, and local demand. If the rate falls within this range, it would be considered competitive and aligned with industry standards for similar roles in the region. Notably, positions in prestige beauty often offer higher wages due to the specialized knowledge and customer service skills required. For a precise evaluation, comparing the rate to local competitors and industry salary surveys would provide the best context.

Job description:

Bring Your Amazing Self to Work
At Macy’s, Inc., we are dedicated to shaping a brighter future through bold representation for all. Our Mission Every One emphasizes the uniqueness of each individual, as we respect and invest in our team members to foster growth, pride, and satisfaction. By bringing our authentic selves to work, we create a vibrant and diverse environment rich with ideas and energy that benefits everyone. Our success is built on the foundation of remarkable colleagues collaborating together.

Job Overview
As a Cosmetic Sales colleague, also known as a Beauty Advisor, you will play a pivotal role in addressing the beauty needs of our customers while driving sales. Acting as both a product educator and beauty enthusiast, your expertise lies in empowering our customers to feel beautiful and confident. Your primary focus will be to cultivate a strong client base and nurture client relationships to achieve sales objectives. You will embrace innovation by leveraging new selling strategies and will be comfortable engaging with customers through virtual platforms and phone communication. Your responsibilities will include providing consultations and applying makeup and products for customers.

What We Can Offer You

• An inclusive, challenging, and engaging work environment
• Competitive compensation and benefits rooted in principles of equity
• Performance incentives and annual merit reviews
• Merchandise discounts
• Comprehensive health and wellness benefits including medical, dental, vision, and additional insurance options
• A retirement savings plan with a 401k match opportunity
• An Employee Assistance Program offering mental health counseling and legal/financial advice
• Resources for continuous learning, career advancement, and leadership development
• Paid Time Off
• Fully-funded educational benefits, potentially covering 100% of tuition, books, and fees
• Opportunities to engage with Colleague Resource Groups (CRGs) and participate in community service initiatives

What You Will Do

• Warmly greet customers and provide exemplary service
• Utilize your product knowledge to offer expert guidance tailored to individual customer needs and preferences
• Build rapport with customers by introducing them to beauty products and uncovering their hidden needs
• Demonstrate and teach the application of beauty products
• Maintain proper display, organization, storage, and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform them of promotions and product launches, and enroll them in our rewards program
• Participate in pre-sale and sales-enhancing events to boost sales and meet personal targets
• Stay current with all training through Macy’s educational resources, including vendor trainings and virtual sessions as required
• Merchandise new arrivals and manage the processing of damages, testers, and returns to vendors
• Effectively use point of sale technology and applications to facilitate sales and fulfill customer orders
• Adhere to hygiene standards and comply with asset protection protocols

Skills You Will Need

• Product Knowledge: Strong understanding of beauty products to provide informed guidance to customers
• Communication: Proficient in communicating with customers across virtual, phone, and in-person interactions
• Sales Acumen: Ability to forge relationships with customers, achieve sales targets, and engage in pre-selling and sales initiatives
• Technological Proficiency: Capable of utilizing point of sale technology to support sales and order fulfillment
• Commitment to Continuous Learning: Motivated to stay informed about beauty products and trends through Macy’s training resources
• Makeup Application Skills: Proficient in demonstrating and teaching customers about product application
• Subject Matter Expertise: Knowledgeable about vendor products and beauty trends to serve as a valuable resource
• Interpersonal Skills: Exceptional interpersonal skills with the ability to collaborate effectively with colleagues at all levels
• Collaboration: Work in partnership with the broader Beauty team to enhance sales and enrich the customer experience

Who You Are

• Passionate with a results-oriented mindset suited for a performance-driven environment
• Capable of constructively addressing customer challenges in a forward-thinking manner
• Highly organized, able to manage multiple tasks in a fast-paced setting
• Available to work a flexible schedule, including evenings and weekends
• Enthusiastic about the beauty industry and skilled in delivering outstanding customer service
• Adaptable and capable of exercising sound judgment in ambiguous situations
• Dependable with flexible availability, including days, evenings, weekends, and holidays
• At least one year of customer service or sales experience required
• Previous experience in cosmetic or fragrance sales is a plus

Essential Physical Requirements:

• Prolonged periods (at least two consecutive hours) of standing and walking throughout the store or department
• Frequent use of computers and handheld electronic devices
• Physical activities including reaching (including above eye level), crouching, kneeling, and color vision
• The role requires lifting, constant movement, standing, reaching, and climbing ladders
• Ability to lift and move items weighing up to 25 lbs

Now is an exciting time to join Macy’s as we continue to focus on delivering memorable experiences for every customer, whether their journey begins online or in-store. Our diverse opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas allow you to express your creativity and dedication to excellence, grow your career, and positively impact your colleagues and customers.

Bring your creativity, energy, and ideas to the Macy’s team – Apply Today!

This job description is not exhaustive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description as needed. Macy’s, Inc. is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Job Posting Date: Mon, 18 Nov 2024 06:48:52 GMT

Apply now!