Retail Donation Attendant at Montgomery-

Job Description

Job Title: Retail Donation Attendant at Montgomery

Company:

Location: Montgomery, OH

Pay: $12 per hour

AI Pay Analysis: The hourly rate of $12 for a Retail Donation Attendant in Montgomery, OH, is below the national average for similar roles, which typically range from $13 to $16 per hour, depending on location and experience. While wage variations can occur based on local cost of living and employer budgets, this rate may not be competitive in attracting applicants, especially given that many entry-level retail positions are offering higher wages in the current labor market. Additionally, the increasing focus on fair wages and employee satisfaction suggests that offering a rate closer to or above the average would be more appealing to potential candidates.

Job description:

Ohio Valley Goodwill Industries, established in 1916, stands as one of Ohio’s leading rehabilitation service providers. Through our extensive network of retail stores, we generate sales revenue that supports thousands of individuals with disabilities and assists local homeless veterans.

The Donation Attendant plays a crucial role in delivering outstanding customer service to both donors and customers, both inside and outside our retail locations. Responsibilities include greeting donors, receiving donations, and providing receipts. The Donation Attendant is also tasked with preparing donations for the production processing area and efficiently managing merchandise in a dynamic environment.

As an integral member of the Ohio Valley Goodwill team, you will be required to maintain a flexible schedule that supports store openings, production, and closing operations, which may include weekends and holidays.

REQUIRED QUALIFICATIONS:

1. A minimum of six months of previous work experience or equivalent educational or vocational experience is preferred.
2. Demonstrated ability to provide exceptional customer service to all customers and donors.
3. Proficiency in understanding English and effectively interacting with customers and employees.
4. Strong verbal communication skills, enabling effective interaction with associates and customers.
5. Capacity to perform continuous walking, stooping, standing, bending, lifting, kneeling, and climbing for extended periods.
6. Ability to frequently lift up to 35 pounds.
7. Willingness to be trained and safely operate a big joe stacker and pallet jack (must be 18 years or older).

PREFERRED QUALIFICATIONS:

1. Ability to inspire and motivate team members.
2. Previous experience in a warehouse setting.
3. Background in pallet packing and forklift operation.
4. Basic computer skills.
5. Multilingual, with fluency in English.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Deliver outstanding customer service to all donors and customers.
2. Foster a welcoming atmosphere by greeting donors and safely unloading their donations.
3. Accurately complete donor receipts and provide a copy to the donor.
4. Sort donated items into designated categories.
5. Adhere to safety and security protocols, including reporting hazards and injuries to the Retail General Manager, Retail Assistant Manager, or Retail Supervisor on duty.
6. Maintain a professional appearance in line with Goodwill uniform standards.
7. Comply with all Ohio Valley Goodwill policies, including reporting theft, misuse of company property, or other illegal activities.
8. Exhibit ethical behavior and adhere to Corporate Compliance requirements.
9. Follow the work schedule established by the supervisor.

OTHER DUTIES AND RESPONSIBILITIES:

1. Assist truck drivers and their assistants in loading and unloading donations into company vehicles for transport to/from other store locations.
2. Uphold a professional appearance in compliance with Goodwill standards, including the OVGI dress code.
3. Perform general housekeeping duties as necessary, including janitorial tasks such as cleaning restrooms and removing trash from the parking lot.
4. Effectively communicate OVGI’s mission and vision to our donors and customers.
5. Undertake additional duties as assigned.

SUPERVISORY RESPONSIBILITY:
This position does not entail any supervisory responsibilities.

If you are seeking a rewarding and fulfilling experience, we invite you to join our team! Please complete the application and attach your resume detailing your work experience. Incomplete applications will not be considered for this position.

Pay Rate: $12.00 per hour
EEO Employer/Vet/Disabled
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Job Posting Date: Wed, 26 Mar 2025 23:31:11 GMT

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