Retail Key Carrier Coordinator-Marshalls

Ann Arbor, MI
November 22, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$0 - $16

Job Description

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Job Title: Retail Key Carrier Coordinator

Company: Marshalls

Location: Ann Arbor, MI

Pay: $15 – 15.5 per hour

AI Pay Analysis: The hourly rate of $15 to $15.50 for a Retail Key Carrier Coordinator in Ann Arbor, MI, is generally considered below the industry standard for similar positions. As of 2023, retail key carrier roles often command hourly wages ranging from $16 to $20, depending on factors such as experience, the size of the company, and specific responsibilities. Additionally, this pay range may not adequately reflect the cost of living in Ann Arbor and could lead to difficulties in attracting and retaining qualified candidates. Therefore, while the offered rate might be competitive at the lower end, it likely falls short in alignment with industry expectations and local economic conditions.

Job description:

All 1,000 of our Marshalls stores are dedicated to the thrill of discovery, offering a diverse range of products from designer luggage to stylish footwear. While our assortment of brands is dynamic, our unwavering mission is to provide delightful surprises that enhance everyday life. Working here is no different—our team fosters a culture of support and enthusiasm for change, with each shift presenting a new opportunity to Discover Different.

Opportunity: Propel Your Career Forward

The Key Carrier role serves as an elevated extension of the Coordinator position. Key Carriers dynamically adjust their responsibilities according to store needs, primarily functioning as Coordinators while occasionally stepping into leadership roles to oversee all aspects of store operations. Candidates must possess flexible availability, including nights and weekends, and exemplify outstanding customer service.

Key Responsibilities:

  • Deliver a positive experience for both internal team members and external customers.
  • Foster a culture of honesty and integrity while maintaining confidentiality.
  • Serve as Manager on Duty, ensuring compliance with company policies and procedures.
  • Guide the store team in executing tasks according to store plans while prioritizing effectively.
  • Address immediate customer service issues and provide constructive coaching to associates.
  • Apply discretion in customer service policies to meet customer satisfaction.
  • Guarantee proper associate coverage in service areas to enhance the customer experience.
  • Ensure that associates adhere to all operational procedures.
  • Execute opening and closing procedures in alignment with company guidelines.
  • Effectively communicate with management and associates to set and address priorities, providing regular updates.
  • Offer and receive recognition and constructive feedback to foster growth.
  • Collaborate with management to identify training needs that enhance associate effectiveness.
  • Ensure compliance with all labor laws, policies, and procedures.
  • Champion credit and loyalty programs.
  • Participate in shrink reduction initiatives.
  • Promote safety awareness and maintain a secure environment.
  • Perform additional duties as assigned.

Who We Are Looking For: A Passionate Team Player

  • Ability to work a flexible schedule, including nights and weekends.
  • Excellent collaboration skills, effectively working with peers and supervisors.
  • Capacity to adapt to changing directions or unforeseen situations.
  • Familiarity with company standard software, systems, and procedures.
  • Understanding of merchandise flow in retail settings.
  • Demonstrated problem-solving abilities.
  • Proficient in coaching, delegating, and following up on multiple tasks.
  • Ability to respond swiftly in challenging circumstances.
  • Skilled in multi-tasking.
  • Exceptional communication and organizational skills, with a keen attention to detail.
  • Minimum of 1 year of retail experience and 6 months in a leadership role.

Benefits Include:
Associate discount; Employee Assistance Program (EAP); smoking cessation programs; bereavement leave; 401(k) with associate contributions; discounts on child care and cell phone services; pet and legal insurance; credit union membership; referral bonuses. Eligible associates may also receive 401(k) matching, medical/dental/vision coverage, Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs) for healthcare, life insurance, short- and long-term disability, paid parental leave, vacation/sick leave, auto/home insurance discounts, access to scholarship programs, and adoption assistance. All benefits are offered in compliance with the applicable plans and are subject to change.

This position has a starting pay range of $15.00 to $15.50 per hour. The actual starting pay is determined based on relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment. We are committed to reinventing retail and enriching the experience of our customers as they discover their unique signature looks.

With our constantly evolving inventory and innovative strategies, every day presents another opportunity to Discover Different. This ethos of discovery applies throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

We embrace diversity and unique perspectives, considering all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. Reasonable accommodations are provided to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws.

Job Posting Date: Fri, 22 Nov 2024 08:47:12 GMT

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