Retail Key Carrier Supervisor-TJX Companies

Job Description

Job Title: Retail Key Carrier Supervisor

Company: TJX Companies

Location: Strongsville, OH

Pay: $14 – 14.5 per hour

AI Pay Analysis: The hourly rate of $14 – $14.50 for a “Retail Key Carrier Supervisor” position in Strongsville, OH, appears to be on the lower end of the spectrum when compared to national averages for similar roles. According to various industry salary sources, the typical hourly wage for retail supervisor positions generally ranges from $15 to $20 or more, depending on experience and the company’s size. Additionally, cost of living adjustments suggest that wage levels in Ohio can vary, but this pay rate may not adequately reflect the responsibilities of a key carrier supervisor, which often include oversight of staff, inventory management, and ensuring customer service excellence. Overall, while competitive within certain small businesses, this pay rate may not fully align with industry standards or attract candidates with the necessary experience in the broader retail market.

Job description:

Style is abundant in our extensive network of over 1,000 TJ Maxx stores, each uniquely stocked but sharing a common dedication to the excitement of discovering exceptional finds. From runway designer pieces to striking jewelry, we provide delightful surprises that enrich the everyday experience. The work environment here mirrors this spirit; it is dynamic yet supportive, offering new opportunities with each shift to "Discover Different."

Opportunity: Enhance Your Career Growth

The Key Carrier position serves as an advanced extension of the Coordinator role. Key Carriers flexibly navigate their responsibilities based on store needs, primarily fulfilling the Coordinator duties while occasionally stepping into a leadership role to uphold all store operations. Candidates for this role must possess open availability, including evenings and weekends. The Key Carrier is expected to exemplify outstanding customer service by:

• Cultivating a positive experience for both internal and external customers.
• Promoting a culture grounded in honesty and integrity while upholding confidentiality.
• Functioning as the Manager on Duty, ensuring adherence to company policies and procedures.
• Overseeing that the store team executes tasks in alignment with the store plan and adjusting priorities as necessary.
• Addressing immediate customer service challenges and providing constructive coaching to Associates.
• Utilizing discretion in customer service policies to effectively meet customer needs.
• Maintaining accurate staffing levels in service areas to enhance the customer experience.
• Ensuring compliance with operational procedures among Associates.
• Executing opening and closing procedures in accordance with corporate guidelines.
• Communicating effectively with both management and Associates regarding setting and addressing priorities, while providing progress updates.
• Offering and accepting recognition and constructive feedback.
• Partnering with Management to identify training needs for Associates to boost performance.
• Upholding adherence to labor laws, policies, and procedures.
• Promoting credit and loyalty programs.
• Actively supporting shrink reduction initiatives.
• Championing safety awareness and fostering a secure environment.
• Performing additional duties as assigned.

Who We Are Looking For: You!

• Flexibility to work nights and weekends.
• Ability to collaborate effectively with colleagues and supervisors.
• Adaptability in response to changing directions and unforeseen situations.
• Proficiency in company-standard software, systems, and procedures.
• Understanding of merchandise flow within store environments.
• Demonstrated problem-solving capabilities.
• Competence in coaching, delegating, and following up on multiple tasks and team members.
• Quick decision-making abilities under challenging circumstances.
• Capability to manage multiple tasks simultaneously.
• Excellent communication and organizational skills, with a keen attention to detail.
• Minimum of 1 year of retail experience and 6 months of leadership experience.

Benefits Include:

• Associate discount; Employee Assistance Program; smoking cessation support; bereavement leave; 401(k) contributions; childcare and cell phone discounts; pet and legal insurance; access to a credit union; referral bonuses.
• Eligibility for additional benefits for those meeting service or hour requirements, including 401(k) matching; comprehensive medical, dental, and vision insurance; Health Savings Account (HSA); healthcare flexible spending account (FSA); life insurance; short/long-term disability; paid parental leave; paid holidays/vacation/sick leave; auto and home insurance discounts; scholarship opportunities; and adoption assistance.

Please note that all benefits are subject to the terms of the applicable plan or program and may change over time. For further details, kindly reach out to your TJX representative.

This position offers a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is influenced by various factors, including relevant skills, qualifications, and experience.

We welcome applicants with arrest or conviction records for employment consideration. At TJ Maxx, there is immense potential for fresh discoveries each day. A new day brings new merchandise and an opportunity to redefine retail. "Discover Different" embodies our commitment to fostering an inclusive workplace where you can express your unique style, just as our Associates do throughout the TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

We value diversity and strive to embrace each individual’s unique perspectives. All applications are considered without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in compliance with the Americans with Disabilities Act and applicable state and local laws.

Job Posting Date: Sat, 01 Mar 2025 23:53:39 GMT

Apply now!