Retail Sales Associate at Fairfield-

Job Description

Job Title: Retail Sales Associate at Fairfield

Company:

Location: Fairfield, OH

Pay: $12 per hour

AI Pay Analysis: An hourly rate of $12 for a Retail Sales Associate position in Fairfield, OH, is below the national average, which typically ranges from $13 to $16 per hour, depending on experience and location. While the cost of living in Fairfield is moderate, many retail positions in the area and similar regions offer higher wages, especially with the rising minimum wage in many states and the demand for workers in retail. Therefore, this rate may be considered non-competitive and could make it challenging to attract qualified candidates or retain staff, particularly as the labor market remains tight and workers seek better compensation.

Job description:

Ohio Valley Goodwill Industries, established in 1916, is one of Ohio’s largest providers of rehabilitation services. Through our extensive network of retail stores, we generate vital sales revenue that supports thousands of individuals with disabilities and local veterans experiencing homelessness.

The Retail Sales Associate serves as the primary point of contact for customers, delivering exceptional customer service and ensuring a pleasant and safe shopping experience on the sales floor. This role involves collaborating with team members in a dynamic environment to efficiently prepare merchandise for display, while also providing operational support to the management team.

Required Skills & Qualifications

• Flexibility to work varying schedules to accommodate store opening, operational, and closing needs.
• Proficient in English, with strong verbal and active listening skills to communicate effectively with customers and colleagues.
• Demonstrates excellent sales and customer service abilities, with the foresight to anticipate customer needs.
• Competency in processing transactions and managing merchandise using a computer system and POS register, with proficiency in basic math and cash handling, including the ability to accurately count change.

Physical Requirements

• Ability to work in a non-climate-controlled environment.
• Capable of sitting, standing, walking, bending, stooping, kneeling, and twisting for extended periods, up to 8 hours.
• Frequently lifting up to 35 pounds.
• Regularly required to speak, hear, and use hands for operating a computer and telephone, with close vision requirements for detailed tasks.
• Regular attendance is essential, driven by business demands.

Role and Responsibilities

• Provide friendly and professional service to all customers, both in-store and via phone.
• Accurately process sales transactions at the POS, ensuring efficiency and correctness.
• Adapt to a flexible work schedule as determined by the supervisor, including weekends and holidays.
• Maintain thorough knowledge of merchandise to respond to customer inquiries promptly and courteously.
• Ensure dressing room standards are met and maintain an organized sales floor, effectively communicating product needs to management.
• Keep the register area clean and orderly.
• Adhere to store security protocols and effectively utilize the paging system to communicate messages.
• Perform housekeeping duties as necessary, including sweeping, mopping, vacuuming, and dusting.
• Provide support to customers and donors outside retail locations by greeting them, receiving donations, and issuing receipts.
• Clearly communicate our mission and vision to donors and customers, particularly when soliciting monetary donations at the POS.
• Other responsibilities may be assigned as needed.

Supervisory Responsibility
This position does not entail supervisory responsibilities.

Compensation
The pay rate for this position is $12.00 per hour.

If you are seeking a rewarding and fulfilling experience, we invite you to join our team! Please complete your application and attach a resume outlining your work experience. Note that incomplete applications will not be considered.

We are an Equal Employment Opportunity Employer, welcoming applications from veterans and individuals with disabilities.

Job Posting Date: Wed, 12 Mar 2025 08:44:49 GMT

Apply now!