Retail Sales Associate, Briarwood – Flex-Macy’s
Job Description
Job Title: Retail Sales Associate, Briarwood – Flex
Company: Macy’s
Location: Ann Arbor, MI
Pay:
AI Pay Analysis: To effectively analyze the hourly rate for the “Retail Sales Associate, Briarwood – Flex” role in Ann Arbor, MI, it’s important to contextualize it within the industry standards for retail positions in the area. As of 2023, retail sales associate wages generally range from $12 to $17 per hour, depending on factors such as experience, company size, and specific location. In Ann Arbor, which has a higher cost of living compared to some other regions, competitive wages often lean toward the upper end of this range or slightly above. If the offered rate falls within or exceeds this range, it can be considered competitive and aligned with industry standards for similar roles in that locality. However, if it is significantly below this range, it may not attract qualified candidates or reflect the expected living wage in the area.
Job description:
Are you prepared to bring your unique talents to the workplace? At Macy’s, Inc., we are dedicated to fostering a brighter future with bold representation for all through our Mission Every One. We recognize the individuality of each team member and prioritize their growth, pride, and satisfaction. By encouraging everyone to bring their authentic selves to work, we cultivate a diverse range of ideas and energy that benefits us all. Our success is built upon the collaboration of remarkable colleagues.
As a Retail Sales Associate, also referred to as a Generalist colleague, you play a vital role in delivering the exceptional experience that Macy’s is known for, with the Macy’s shopper as your top priority. Your attentive understanding of customer preferences combined with your growing knowledge of Macy’s merchandise and services will enable you to create outstanding experiences for every customer interaction. By supporting your team in achieving sales goals through the consistent delivery of superior service, your positive and welcoming demeanor will resonate throughout your assigned area. Whether assisting customers on the sales floor, in fitting rooms, or through product presentations, you will contribute to an enjoyable and inclusive team environment that embraces each challenge.
We seek adaptable team players who flourish in a dynamic environment, can manage multiple tasks efficiently, and are available to work varied shifts, including nights, weekends, and holidays.
What we offer you:
– An inclusive, challenging, and enjoyable work environment
– Competitive pay and benefits grounded in equity principles
– Performance incentives and an annual merit review
– Employee merchandise discounts
– Comprehensive health and wellness benefits, including medical, dental, vision, and additional insurance
– A Retirement Savings Plan with an opportunity for a 401(k) match
– Employee Assistance Program providing mental health counseling and legal/financial advice
– Resources for ongoing learning, career advancement, and leadership development
– Paid Time Off
– Fully-funded educational benefits encompassing 100% of tuition, books, and fees
– Opportunities to engage in Colleague Resource Groups (CRGs) and community service initiatives
What you will do:
– Greet and connect with customers in a friendly and genuine manner, ensuring they feel valued and that their experience matters.
– Recommend products by asking insightful questions to identify customer needs and inspire purchases with new and appealing merchandise.
– Provide customers with various options and solutions to facilitate sales.
– Conclude the shopping experience by celebrating the customer’s selections and sharing in their excitement.
– Acquire an in-depth knowledge of store products, services, loyalty programs, and Macy’s sales systems to assist customers effectively while suggesting additional items.
– Maintain recovery standards for your department, ensuring the selling floor and fitting rooms are well-presented.
– Execute optimal merchandise presentation, ensure accurate pricing, and timely processing of markdowns.
Skills you will need:
– Product Knowledge: A strong understanding of the products you sell to offer expert guidance based on customer preferences.
– Communication: Comfort in engaging with customers through virtual channels, phone, and in-person interactions.
– Sales: Ability to build rapport with customers, meet sales objectives, and participate in promotional events.
– Technology: Proficiency in using point-of-sale technology and applications to facilitate customer transactions.
– Continuous Learning: A self-motivated approach to expanding your product knowledge and staying informed through Macy’s educational resources.
– Interpersonal Skills: Exceptional interpersonal abilities, allowing for effective collaboration with colleagues at all levels and across departments.
– Collaboration: Commitment to partnering with the entire team to drive sales and enhance customer experiences.
Who you are:
– Committed to upholding Macy’s values of diversity, inclusion, and respect in daily interactions with customers and colleagues.
– Flexible with availability, including the capacity to work days, evenings, weekends, and holidays while maintaining regular attendance and punctuality.
– Enthusiastic about connecting with people, learning their stories, and sharing relevant information.
– Resourceful and adaptable, capable of managing changing priorities; you can work independently but thrive in team dynamics.
– Comfortable handling electronic devices.
– Proficient in understanding and communicating effectively in English, both with customers and coworkers, as well as comprehending employment policies and safety procedures.
– Education or prior experience is not required.
Essential Physical Requirements:
– Ability to stand or walk for prolonged periods (at least two consecutive hours) throughout the store or department.
– Frequent use of computers and handheld electronic devices.
– Capable of reaching (including above eye level), crouching, kneeling, stooping, and possessing color vision.
– This position involves physical activities such as lifting, moving, standing, reaching with arms and hands, crouching, kneeling, and climbing ladders.
– Capable of lifting and moving items weighing up to 30 lbs.
About Macy’s:
Now is a thrilling time to pursue a career with Macy’s as we continue to emphasize creating exciting and memorable experiences for every Macy’s customer, whether their journey begins online or in-store. Our roles across Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas empower you to express your creativity, embrace excellence, advance your career, and make a meaningful impact on your colleagues and customers.
Bring your creativity, energy, and ideas to the Macy’s team—apply today!
This job description is not exhaustive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to modify this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, dedicated to fostering a diverse and inclusive workplace.
Job Posting Date: Tue, 12 Nov 2024 07:27:28 GMT
Apply now!
