Job Description
Job Title: Retail Sales – Part Time
Company: Lowe’s
Location: Sterling Heights, MI
Pay:
AI Pay Analysis: To determine whether the hourly rate for a “Retail Sales – Part Time” role in Sterling Heights, MI, is competitive and aligns with industry standards, one would typically compare it against data from similar retail positions in the region and consider factors such as local cost of living, the experience required, and prevailing wages. As of my last update in 2023, part-time retail sales associates in Michigan generally earned between $12 to $16 per hour, depending on the retailer, specific job responsibilities, and individual experience. If the offered rate falls within or above this range, it is likely competitive; otherwise, it may not attract qualified candidates. However, for a definitive analysis, current local job postings and state labor statistics should be consulted for the most accurate comparison.
Job description:
As a Customer Service Associate at Lowe’s, you will leverage your exceptional customer service abilities and genuine concern for others to create a welcoming atmosphere for customers as they shop. This position is ideal for individuals eager to engage with customers and assist them in addressing their home improvement needs.
At Lowe’s, we are committed to supporting your career aspirations, whether you seek a part-time role or a long-term position for professional development. As a valued associate, you will have access to a variety of benefits that extend beyond competitive compensation and flexible scheduling:
- Prioritize your well-being with multiple comprehensive health insurance options.
- Advance your education through Lowe’s tuition assistance program.
- Take control of your financial future with a company-matching 401(k) plan and an optional Employee Stock Purchase Program.
- Enjoy additional savings with a 10% Associate Discount.
- Acquire new skills in various trades through our Track to the Trades program.
For detailed information about our benefits and eligibility criteria, please visit our website.
In your role as a Customer Service Associate, you will greet customers, assist them in finding the appropriate products and services for their home improvement projects, and ensure that all their needs are met. Your day will be filled with customer interactions, which may include helping them select and handle merchandise, occasionally loading products, and maintaining the organization of the inventory.
Your responsibilities may vary by department, as Customer Service Associates work in various areas including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services based on hiring needs and individual skill sets.
Key Responsibilities:
- Welcome customers to Lowe’s, respond to inquiries, and provide friendly and professional service.
- Assist customers in locating and managing merchandise.
- Replenish stock by identifying empty shelf spaces and restocking as needed.
- Accurately process orders and deliveries to ensure customers receive their merchandise as expected.
- Cross-train in various areas of the store to provide comprehensive customer service.
- Prepare merchandise in your department according to customer requirements (e.g., tinting and mixing paint, cutting and threading pipe, sawing wood, cutting drywall, and managing blinds).
- Guide customers throughout their shopping or checkout experience.
- Perform other duties as assigned.
Minimum Qualifications:
- 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- 6 months of experience with common retail technology, such as smartphones and tablets.
- Capability to read, write, and perform basic arithmetic operations (addition and subtraction).
- Ability to fulfill job duties which may require prolonged periods of standing, sitting, and other activities.
- Minimum ability to lift 25 lbs unassisted or over 25 lbs with or without accommodation.
Preferred Qualifications:
- 6 months of experience in retail and/or customer service.
- Proficiency in a second language.
- Certification in a trade relevant to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials).
Lowe’s is dedicated to fostering growth and teamwork, extending our mission to the communities we serve. We strongly encourage bilingual individuals, as well as military and veteran candidates, to apply and join our team.
Travel Requirements:
This position does not require regular travel; however, occasional travel may be necessary for meetings, training, or support at neighboring stores.
Working Conditions:
Environmental conditions will vary based on location, and you may work in both indoor and outdoor settings, encountering various weather conditions including extreme heat or cold, humidity, and wind. Exposure to noise and movement from equipment may also occur.
Lifting methods will vary according to the role’s requirements, weight, and volume. Associates must adhere to guidelines that limit single lifts to 75 pounds, using team lifts for items starting from 75 pounds or as needed. Powered equipment should be employed as required and with the appropriate training or assistance from a trained colleague.
About Lowe’s: Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement retailer serving approximately 16 million customer transactions weekly in the United States. With total fiscal year 2023 sales exceeding $86 billion, Lowe’s operates over 1,700 home improvement stores and employs around 300,000 associates. Based in Mooresville, North Carolina, Lowe’s actively supports the communities it serves through initiatives focused on creating safe, affordable housing and fostering the next generation of skilled trade experts. For more information, please visit our website.
Lowe’s is an equal opportunity employer, ensuring that all personnel practices are applied without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Job Posting Date: Sun, 17 Nov 2024 08:39:59 GMT
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