Job Description
Job Title: Retail Store Sales Associate
Company: Blick Art Materials
Location: Dearborn, MI
Pay: $13.75 – 14.25 per hour
AI Pay Analysis: The hourly rate of $13.75 to $14.25 for a Retail Store Sales Associate in Dearborn, MI, is slightly below the current industry standards, which generally range from $14 to $18 per hour, depending on factors like experience, the specific retail sector, and local cost of living. As of 2023, minimum wage in Michigan is $10.10, so while this rate exceeds that, it may not be competitive enough to attract candidates in a tight labor market, especially given the rising costs of living and increasing wage expectations across the retail sector. To remain competitive, particularly in areas with higher living costs like Dearborn, employers may need to consider adjusting their pay scale or offering additional benefits to attract and retain talent.
Job description:
Your Role:
The Retail Store Sales Associate plays a pivotal role in embodying Blick’s commitment to our customers, the Arts, and our local communities through exemplary teamwork, boundless curiosity, and a strong sense of care. This position is dedicated to delivering outstanding customer service by actively assisting customers and imparting valuable product knowledge that drives the achievement of sales goals. Additional responsibilities encompass point-of-sale operations, maintaining store cleanliness, merchandising, signing, pricing, loss prevention, and complying with all company policies and procedures.
Responsibilities include:
– Demonstrating a positive, energetic, and welcoming attitude in all customer interactions.
– Consistently providing exceptional customer service in alignment with the Blick Selling Cycle.
– Proactively greeting customers with enthusiasm, ensuring that artists of all skill levels feel welcomed in our stores.
– Identifying customer needs through engaging, open-ended questions.
– Recommending products tailored to customers’ needs and suggesting complementary items to enhance their projects.
– Informing customers about ongoing promotions and new product arrivals.
– Acting as an ambassador for Custom Services, educating customers on our framing, custom canvas, and printing offerings.
– Facilitating a seamless checkout experience, ensuring each customer leaves feeling valued and informed about our Preferred Program.
– Going above and beyond to meet customer needs.
– Utilizing our website to assist customers with product orders when necessary.
– Completing required training programs, including Blick Onboarding Training, Blick Sales Training, Custom Services Training, and Outreach Opportunities.
– Assisting with merchandise setups, demonstrating knowledge of visual standards and techniques, and maintaining store standards as directed by management.
– Balancing multiple tasks while providing customers with an outstanding experience, often with minimal supervision.
– Understanding and executing procedures for reporting low stock levels, inventory discrepancies, and customer product requests to management when necessary.
General Requirements:
– A positive, eager, solution-oriented, and professional demeanor.
– Ability to work independently and collaboratively within a team.
– Excellent communication skills.
– Flexibility to work various schedules, including daytime, evening, weekend shifts, and holidays based on business needs.
– Compliance with the Blick Dress Code.
– Regular attendance in accordance with the retail attendance policy.
Competencies:
– Elevates Service Standards
– Builds High-Performing Teams
– Leadership
– Champions Core Values
– People
Supervisory Responsibility:
– This position does not have any supervisory responsibilities.
Physical Demands:
– Ability to lift and carry up to 50 pounds using appropriate lifting techniques while adhering to all safety regulations.
– Prolonged periods of walking, standing, and climbing ladders.
Travel:
– Minimal travel within the local area may be required.
Qualifications:
– High School Graduate or equivalent.
– A minimum of 6 months prior experience in retail, sales, or customer service.
Other Duties:
– This job description is not intended to be an exhaustive list of activities, duties, or responsibilities required of the associate. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Rate:
The pay range below is provided in accordance with state and city-specific laws and applies to this location. Pay rates may vary in other locations.
– $13.75 – $14.25 per hour + Sales Incentives
Benefits Include:
– 401K & Profit Sharing Plan
– Incentive Bonus Plans
– Paid Time Off
– Employee Discount
Who We Are:
Founded in 1911, Blick Art Materials is a third-generation family-owned business and the largest and oldest provider of art supplies in the United States.
Our Mission:
At Blick Art Materials, our family owners and dedicated staff are committed to supporting the Visual Art Community by offering the widest selection of art supplies at the most competitive prices. Through exceptional service and integrity, we strive to equip artists, educators, students, and our employees with the tools, assistance, and training necessary for growth, innovation, and the realization of their creative potential.
Job Posting Date: Fri, 03 Jan 2025 03:08:10 GMT
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