Retail Store Sales Associate-Blick Art Materials

Job Description

Job Title: Retail Store Sales Associate

Company: Blick Art Materials

Location: Dearborn, MI

Pay: $13.75 – 14.25 per hour

AI Pay Analysis: The hourly rate of $13.75 to $14.25 for a Retail Store Sales Associate in Dearborn, MI, is slightly below the regional minimum wage, which is currently $10.10, but may fall short when compared to industry standards, particularly in areas with higher living costs or where minimum wages have been increased. In Michigan, retail sales associates typically earn between $14 to $18 per hour, depending on experience and the employer. Given this context, the offered rate may be considered less competitive, particularly for roles that require customer service skills, and may struggle to attract candidates in a tight labor market, especially as many retailers have moved to offering higher wages and additional benefits to entice employees.

Job description:
Your Role:
As a Retail Store Sales Associate, you will play a pivotal role in fostering exceptional teamwork, displaying a deep sense of curiosity, and demonstrating utmost care in order to uphold Blick’s commitment to our customers, the arts, and the local communities. You will provide outstanding customer service characterized by a genuine eagerness to assist and a wealth of product knowledge, ultimately contributing to the achievement of sales goals. Your key responsibilities will also encompass point-of-sale operations, maintaining cleanliness, merchandising, signage, pricing, loss prevention, and strict adherence to all company policies and procedures.

Responsibilities include:
– Exhibit an enthusiastic, energetic, and positive demeanor in all customer interactions.
– Deliver exceptional customer service by employing the Blick Selling Cycle consistently.
– Warmly and proactively greet customers, ensuring that artists of all abilities feel welcome in our stores.
– Identify customer needs through engaging, open-ended questions.
– Recommend products that meet customer needs and suggest additional items to enhance their projects.
– Inform customers about promotions and new product offerings.
– Act as an ambassador for Custom Services, educating customers on our framing, custom canvas, and printing services.
– Ensure a seamless checkout experience that leaves each customer feeling valued and informed about our Preferred Program.
– Go above and beyond to fulfill customers’ needs.
– Utilize our website to assist customers in ordering products when necessary.
– Complete various training programs, including Blick Onboarding Training, Blick Sales Training, Custom Services Training, and Outreach Opportunities.
– Assist with merchandise setups, demonstrating knowledge of visual standards and effectively implementing store guidelines as established by management.
– Follow instructions to balance tasks efficiently with customer interactions, meeting deadlines with minimal supervision while providing an exceptional experience.
– Understand and act upon the procedures required for reporting low stock levels, inventory discrepancies, and customer product requests to management as needed.

General Requirements:
– Maintain a positive, eager, and solution-oriented professional attitude.
– Demonstrate the ability to work independently as well as collaboratively within a team.
– Exhibit excellent communication skills.
– Availability for flexible scheduling, including day/evening/weekend shifts and holidays, as dictated by business needs.
– Adhere to Blick’s Dress Code.
– Maintain regular attendance in alignment with the retail attendance policy.

Competencies:
– Elevates service standards
– Builds high-performing teams
– Demonstrates leadership
– Champions core values
– Focuses on people

Supervisory Responsibility:
– This position carries no supervisory responsibilities.

Physical Demands:
– Must be capable of lifting and carrying up to 50 pounds while employing appropriate lifting techniques in compliance with safety protocols.
– Ability to engage in prolonged periods of walking, standing, and climbing ladders.

Travel:
– Minimal local travel may be required.

Qualifications:
– High School diploma or equivalent.
– A minimum of 6 months of experience in retail, sales, and/or customer service.

Other Duties:
– This job description does not encompass an exhaustive list of all activities, duties, or responsibilities required of the associate. Duties and responsibilities may change at any time with or without notice.

Pay Rate:
The pay range provided below complies with state and city-specific laws and pertains specifically to this location. Pay rates may vary in other areas.
– $13.75 – $14.25 per hour + Sales Incentives

Benefits Include:
– 401K & Profit Sharing Plan
– Incentive Bonus Plans
– Paid Time Off
– Employee Discount

Job Posting Date: Fri, 03 Jan 2025 02:16:45 GMT

Apply now!