Room Attendant-Hampton by Hilton

Athens, OH
March 22, 2025
Full Time
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Average Pay*: 12 - 15
*average hourly rate for this position in your area
Deadline date:
$0 - $0

Job Description

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Job Title: Room Attendant

Company: Hampton by Hilton

Location: Athens, OH

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a Room Attendant in Athens, OH, is fairly competitive but may vary based on specific employer practices and local cost of living considerations. As of 2023, entry-level positions in this role typically pay around $12 to $16 per hour in many regions of the U.S., with variation depending on specific establishments, experience, and benefits. In Athens, which has a lower cost of living compared to larger cities, this rate aligns closely with local market standards while still providing a reasonable wage for the responsibilities involved. However, it is essential to consider the total compensation package, including benefits and work conditions, to fully assess competitiveness.

Job description:

The Room Attendant plays a crucial role in maintaining hotel standards by ensuring that guest rooms are thoroughly serviced for future occupants. This position involves daily cleaning of rooms and laundering of linens to promote guest satisfaction.

Compensation: $15.00 per hour

We seek team members who thrive in a positive work environment, where collaboration and camaraderie are valued. Our associates enjoy participating in a family-oriented atmosphere, and we celebrate various themed holiday events and milestones throughout the year. Join us to deliver clean, comfortable rooms, provide exceptional service, and have fun in the process!

Key Responsibilities:

  • Service guest rooms in 26 minutes or less, adhering to hotel standards.
  • Clean floors, walls, and all surfaces using designated chemicals and equipment.
  • Wash linens, make beds, and rearrange furniture on a daily basis.
  • Operate vacuums in all cleaned guest rooms.
  • Dust and clean all furniture and fixtures.
  • Record room status on the daily room attendant sheet.
  • Ensure the maintenance of guest supplies.
  • Empty and clean all garbage cans.
  • Clean and maintain all equipment and cleaning products.
  • Report any items needing repair or replacement to the Head Housekeeper.
  • Clean and inspect public spaces daily.
  • Maintain an accurate inventory of linens, terry, room supplies, and cleaning supplies.
  • Communicate effectively with front desk staff regarding the status of rooms.
  • Ensure that cleaning carts are tidy, organized, and restocked for the following day.
  • Complete laundry duties as needed.
  • Perform additional tasks as assigned.

Core Competencies:

  • Customer Service: Effectively manages challenging situations with clients and employees, responds promptly to needs, seeks feedback to enhance service, and fulfills commitments.
  • Safety: Maintains a safety-conscious approach to the work environment and equipment, ensuring the workspace is free of hazards. Adheres to safety procedures and practices diligently.
  • Language Skills: Proficient in reading, analyzing, and interpreting documents, as well as responding to inquiries or complaints. Communicates clearly and effectively with supervisors, clients, staff, and vendors, both in writing and verbally.
  • Problem-Solving: Proactively identifies and resolves issues, develops alternative solutions, and remains composed when addressing sensitive topics.
  • Professionalism: Acts tactfully in all interactions and performs well under pressure.
  • Time Management: Prioritizes tasks effectively, utilizes time efficiently, plans for additional resources, sets attainable goals, and develops practical action plans.

Education and Experience: A High School Diploma or equivalent (GED/High School Equivalence Certificate) is preferred.

Physical Demands: The role requires regular standing and walking, as well as the ability to lift, push, pull, and/or move up to 50 pounds. Employees must also be capable of bending, reaching, crouching, and climbing.

Equal Employment Opportunity and Reasonable Accommodations: Hampton Inn is dedicated to providing equal employment opportunities to all employees and applicants without discrimination based on race, religion, color, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, citizenship status, uniformed service member status, age, genetic information, disability, or any other protected status per applicable federal, state, and local laws. GMS adheres to these principles while delivering services to Hampton Inn.

Job Posting Date: Thu, 06 Feb 2025 23:45:19 GMT

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