Room Attendant – Residence Inn Columbus Downtown-Lexington Hotel Group Corporate

Job Description

Job Title: Room Attendant – Residence Inn Columbus Downtown

Company: Lexington Hotel Group Corporate

Location: Columbus, OH

Pay: $15 – 16 per hour

AI Pay Analysis: The hourly rate of $15 – $16 for a Room Attendant at Residence Inn Columbus Downtown falls within the lower range of industry standards for similar roles in the Columbus, OH area, where salaries typically range from $13 to $19 per hour, depending on experience and the specific employer. While this pay rate is competitive for entry-level positions or for those with minimal experience, it is on the lower side for a role that may require more extensive responsibilities or for workers in higher-demand areas. Considering factors such as cost of living and local market competition, this rate may be less attractive to potential employees seeking fair compensation for their work, particularly as wage growth has been observed in the hospitality sector.

Job description:

To uphold the standards of cleanliness and presentation within guest accommodations and public areas, the Room Attendant is responsible for ensuring that all tasks meet the established brand and hotel specifications.

Duties and Responsibilities:

• Receive a list of assigned rooms from the supervisor and prioritize cleaning tasks as directed.
• Adhere to sign in/out protocols for key access to guest rooms.
• Assess the inventory of cleaning supplies on the cart and restock as necessary.
• Knock and announce presence prior to entering a room; if occupied, return later. Upon entry, promptly inform the supervisor of any damage or unpleasant odors in the room.
• Report any suspicious activities to the supervisor immediately.
• Remove used linens, towels, bedspreads, and blankets from each assigned room, replacing them with fresh items while following the protocols for checkouts and stayovers.
• Ensure that beds are neatly made and that towels, washcloths, and hand towels are stocked in accordance with policies.
• Thoroughly clean and disinfect bathrooms, kitchenettes, or coffee preparation areas following hotel guidelines.
• Sanitize all surfaces, focusing on high-touch items such as light switches, thermostats, door handles, telephones, and TV remotes.
• Clean mirrors, glass surfaces, and dust frames and other objects in the room.
• Vacuum floors and dispose of trash appropriately.
• Check and replenish complimentary coffee, snacks, and toiletry supplies in the room, adhering to specified hotel checklists and policies.
• Conduct a final walk-through to ensure the room meets hotel and brand standards.
• Report any found items to the supervisor and transfer them to lost and found if the guest has checked out.
• Communicate to the supervisor regarding any rollaways or cribs in rooms that require pickup and storage.
• Notify the supervisor about room availability.
• Ensure that soiled linens are delivered to the laundry in a timely manner.
• Inform the maintenance department of any necessary repairs or maintenance according to hotel procedures.
• Undertake additional duties as assigned.

Requirements:

• Exceptional attention to detail and thoroughness.
• Ability to maintain discretion and respect the privacy of guests.
• Commitment to performing tasks consistently and to the highest standards.
• Proficient in engaging with guests in a friendly and pleasant manner.
• Basic English literacy required; proficiency in additional languages is a plus.
• Sufficient education and literacy to understand product labels and communicate effectively with guests regarding job-related needs.
• Flexibility to work weekends and holidays, with availability required on any day of the week.

Work Environment:

• Frequent standing, walking, bending, and trunk rotation in various positions.
• Regular stair climbing, squatting, kneeling, and reaching above and below shoulder height.
• Adeptness in adjusting focus and frequent use of close, peripheral, and depth/distance vision.
• Frequent use of fine motor skills with hands and fingers.
• Regular lifting and carrying of items weighing up to 25 lbs.
• Frequent pushing and pulling of carts weighing up to 100 lbs. on wheels.
• Occasional instances of crawling.

Lexington Hotel Group is committed to providing equal employment opportunities and does not discriminate against applicants or employees based on age, color, sex, disability, national origin, race, religion, or veteran status.

This document is not intended as an employment contract.

Compensation ranges from $15.00 to $16.00 per hour, commensurate with experience.

Job Posting Date: Mon, 24 Mar 2025 23:56:20 GMT

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