Room Attendant-Sage Hospitality

Job Description

Job Title: Room Attendant

Company: Sage Hospitality

Location: Detroit, MI

Pay: $16 per hour

AI Pay Analysis: An hourly rate of $16 for a Room Attendant position in Detroit, MI, is slightly below the industry average. As of 2023, Room Attendants typically earn between $15 to $20 per hour, depending on experience and the employing establishment (hotels, resorts, etc.). While $16 is competitive for entry-level roles or smaller establishments, larger hotels or those with higher service standards may offer more generous compensation. Additionally, considering the cost of living in Detroit and the current labor market trends, offering benefits such as health insurance or flexible hours could enhance the attractiveness of the role at this pay level. Overall, while the rate is not far from the average, it may be viewed as less competitive in higher-demand environments or for more experienced candidates.

Job description:

Shinola Hotel is seeking a dedicated Room Attendant committed to creating timeless memories and providing quality experiences for both guests and associates. As the world’s first Shinola Hotel, we represent Detroit’s new living room, evolving from a watch company into a luxury brand that significantly impacts visitors and locals alike through our uniquely crafted products and services. Our team, deeply rooted in Detroit, is devoted to celebrating the city’s history and crafting thoughtfully designed spaces and experiences. We invite you to join the Shinola Detroit team and indulge in the artful hospitality offered at our boutique hotel.

As a proud member of Sage Hospitality Group, we are passionate about excellence in everything we do. Our mission is to enrich lives one experience at a time—not just a slogan, but a belief that empowers our employees to positively impact the communities we serve. Through genuine service, we foster relationships with our guests, create value for our shareholders, and design unforgettable experiences.

We seek independent thinkers who embody an entrepreneurial spirit, challenging preconceived notions and bravely forging their own paths—qualities inherent to industry leaders. We embrace risk-takers and creative minds, recognizing that your success is not only defined by your role but also by who you are. Thus, we are committed to investing in your personal and professional growth and encourage you to consider joining our team.

Job Overview:
The Room Attendant is responsible for meticulously cleaning and preparing guest rooms to meet established standards of cleanliness and propriety, ensuring guest satisfaction and maximizing revenue.

Responsibilities:

• Retrieve supplies from storage areas and maintain cleaning carts and storerooms in a tidy and organized manner to enhance operational efficiency.
• Clean and sanitize windows, doors, walls, fixtures, and other surfaces within guest rooms, public areas, and hallways, using ladders or stools as necessary to reach high areas.
• Maintain cleanliness in restrooms by washing shower walls, tubs, toilets, mirrors, and sinks.
• Restock and replace towels, soaps, and room amenities, ensuring sufficient supplies for incoming guests.
• Manually wash hard floor surfaces to eliminate dirt and stains.
• Dust and polish furniture, fixtures, and wall hangings, ensuring cleanliness in hard-to-reach areas.
• Strip beds of used linen and remake with fresh linens, inspecting bedding for cleanliness.
• Lift mattresses to check for cleanliness underneath and between mattresses.
• Ensure closet cleanliness while restocking guest supplies, such as hangers, extra blankets, and pillows.
• Vacuum guest rooms, public areas, and hallways, moving furniture as needed to ensure thorough cleaning.
• Inspect door and window locks for functionality, promptly reporting any security issues to management for guest and employee safety.
• Assess room equipment, including TVs, lights, and faucets, reporting maintenance needs to the Executive Housekeeper for timely resolution.
• Maintain the security and proper custody of equipment, keys, and supplies.
• Exhibit a friendly, cheerful, and courteous demeanor at all times.
• Perform additional duties as assigned by management.

Qualifications:
Education/Formal Training:

• No formal education or training required.

Experience:

• No prior experience necessary.

Knowledge/Skills:

• Basic understanding of general cleaning principles, cleaning products, and the operation of standard cleaning equipment.
• Ability to comprehend and follow verbal and written instructions and communicate effectively.

Physical Demands:
The physical demands outlined here are representative of those required to effectively perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.

• Ability to lift up to 50 lbs. consistently throughout the shift.
• Proficiency in pushing, pulling, and moving equipment and furniture.
• Capability to work with arms raised overhead.
• Ability to navigate fully loaded cleaning carts weighing up to 50 lbs. throughout the workday.
• Competence in identifying small debris and dirt in low-light conditions, along with reading written instructions.

Environment:

• The role involves prolonged physical activity in a climate-controlled indoor environment.
• Exposure to high heat and humidity in laundry areas, with approximately 95% of the shift spent indoors.

Benefits:

• Comprehensive medical, dental, and vision insurance.
• Eligibility to participate in the company’s 401(k) program with employer matching.
• Access to health savings and flexible spending accounts.
• Basic Life and AD&D insurance coverage.
• Employee Assistance Program.
• Attractive discounts on hotels, restaurants, and more.
• Eligibility for participation in the Employee Referral Bonus Program, offering up to $1,000 per referral.

Job Posting Date: Wed, 20 Nov 2024 05:38:50 GMT

Apply now!