Sales and Service Specialist-Mad Science of WI IL & MI

Novi, MI
February 9, 2025
Part Time
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Average Pay*: The average hourly rate is typically between $12 to $18.
*average hourly rate for this position in your area
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Job Description

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Job Title: Sales and Service Specialist

Company: Mad Science of WI IL & MI

Location: Novi, MI

Pay: $18 – 24 per hour

AI Pay Analysis: Can you analyze this hourly rate of $18 – 24 per hour for a role called “Sales and Service Specialist” in Novi, MI? Is it competitive, and does it align with industry standards for this role and location? Please also keep your summary to a single paragraph.

Job description:
Please rewrite the job description to sound more polished and professional while keeping all the key details intact. Type only the text that would follow the header “Job description:”. Do not include the header or other headers like Job Title, Company, Location, etc. The job description is as follows: Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off

At Mad Science, we’re passionate about delivering excellent Children’s STEM programming in the Milwaukee, Northern Illinois and Detroit markets. We realize we wouldn’t be a leader in our field without our successful Operations Team. We are currently looking to expand our Operations team and add a Sales and Service specialist.A “Sales and Service Specialist” is a hybrid role combining elements of sales and customer service, where the primary responsibility is to engage with customers, understand their needs, recommend suitable services, while also providing support they may have throughout the sales process and beyond. A large portion of your day will be spent on the phone engaging with our customers.We’re seeking a quick learner who has strong listening and negotiating skills as well as an ability to showcase our offerings in a compelling way.Responsibilities:

  • Engage with prospective clients mainly through the phone and less frequently through Zoom and email.
  • Present and explain our products or services effectively.
  • Build and maintain long-lasting relationships with clients.
  • Collaborate with the entire Operations team to develop market strategies.
  • Meet or exceed sales targets.
  • Provide exceptional customer service and follow-up.
  • Perform all administrative duties related to the sale.

Requirements:

  • Proven experience in sales, customer service, or related field.
  • Develop and maintain thorough knowledge of the company and its products, research consumer needs, and identify how our solutions can address those needs
  • Excellent communication and interpersonal skills.
  • Strong negotiation and problem-solving abilities.
  • Self-motivated, goal-oriented, and able to work independently.
  • Ability to maintain a positive attitude.
  • Generate leads and grow existing relationships by maintaining an accurate, detailed client book for an active, repeat customer base
  • Make cold calls or perform warm outreach, using outside-the-box thinking to develop new and unique sales tactics
  • The position is NOT remote
  • An added bonus would be experience in a camp, school or childcare setting.
  • Must have valid driver’s license and personal vehicle
  • Must pass background check

What We Offer:

  • 401K, PTO, Uniforms, mileage reimbursement when traveling to programs
  • Bonus Opportunities
  • Flexible Schedule
  • Opportunities for career growth within the company.
  • Supportive and collaborative work environment.
  • Flexible schedule 25-40 hours per week, with occasional Saturdays

Pay Scale:

  • $18 – $20 per hour; with bonuses the target pay is up to $24 per hour
  • unlimited potential

Job Posting Date: Fri, 07 Feb 2025 04:09:57 GMT

Apply now!

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