Job Description
Job Title: Sales Associate III 1
Company: Tapestry
Location: Birch Run, MI
Pay:
AI Pay Analysis: To provide a thorough analysis of the hourly rate for the “Sales Associate III 1” position in Birch Run, MI, I would need the specific hourly rate you are referring to. However, generally, sales associate positions, especially at a higher level like “Sales Associate III,” typically range from $15 to $25 per hour in many regions, depending on factors such as experience, company size, and the specific retail sector. In Birch Run, which includes retail outlets and tourist attractions, competitive compensation may be slightly above or below this range. Comparing the provided rate to this range would help determine its competitiveness and alignment with local industry standards. If you share the specific hourly rate, I can give a more tailored assessment.
Job description:
Job Description:
Selling and Service
– Demonstrates a comprehensive understanding of organizational objectives and makes decisions that align with company priorities and values.
– Develops personalized sales and clienteling strategies in collaboration with the management team.
– Identifies and meets customer needs through solution-oriented and forward-thinking approaches.
– Establishes credibility and trust as a personal fashion advisor by effectively communicating fashion awareness and marketplace trends.
– Monitors changes in the local market that could impact business performance and supports the implementation of relevant sales strategies and tactics.
– Creates positive customer experiences by presenting a polished and sophisticated appearance that aligns with Coach’s style guide.
– Consistently embodies Coach’s Selling and Service expectations.
– Influences customer purchasing decisions by employing a balanced approach of patience and assertiveness.
– Takes ownership of personal and store performance metrics, striving to achieve established goals.
– Adapts personal selling techniques to enhance overall store financial performance.
– Exhibits persuasive, confident, friendly, and genuine customer service skills and selling behaviors.
– Discusses product features and enhances sales by recommending suitable add-on items tailored to customers’ needs.
– Simultaneously engages with multiple customers while appropriately managing interactions.
– Maintains consistent and genuine follow-up with customers to influence and close sales.
– Cultivates product knowledge skills and stays informed about current collections.
– Demonstrates awareness of competitors and applies that knowledge to foster sales and customer relationships.
– Drives business through effective sales strategies, clienteling, and the cultivation of new customer relationships.
– Displays sensitivity to customers’ needs and customizes approaches by interpreting cues.
– Builds enduring and loyal relationships with customers.
– Ensures the completion of daily tasks without compromising service quality or Coach standards.
Workplace and Environment
– Inspires enthusiasm and positivity towards a shared vision and mission.
– Fosters a culture of teamwork, trust, and collaboration with peers, customers, and supervisors.
– Exhibits confidence in customer interactions.
– Takes initiative and demonstrates a high level of ownership and accountability for personal outcomes.
– Welcomes constructive feedback and adapts behaviors accordingly.
– Represents Coach as a brand ambassador at all times.
– Exhibits adaptability and flexibility in response to change.
– Maintains a calm and professional demeanor in all situations.
– Develops short and long-term strategies to meet personal performance metrics and goals.
– Utilizes company tools to remain informed on relevant matters.
– Effectively manages customer issues and provides appropriate solutions, involving management when necessary.
– Promotes and supports a team-oriented sales environment.
Operations
– Completes daily operational tasks, including maintaining the sales floor, backroom, cash wrap, and visual merchandising according to Coach standards in a timely manner.
– Adheres to all retail policies and procedures, including POS, Operations, and Loss Prevention standards.
– Leverages Coach’s tools and technology to foster relationship-building and clienteling efforts, thereby driving sales and achieving individual goals.
– Replenishes inventory on the sales floor as required.
– Processes shipments in a timely manner.
Additional Requirements
Experience: 1-3 years of prior selling experience in a luxury retail service environment is preferred. Possesses current knowledge of fashion trends and competitive landscape.
Education: High school diploma or equivalent is required; a college degree is preferred.
Technical: Familiarity with cash register systems and basic computer skills, including proficiency with iPad/laptop, Mobile POS, and internet usage.
Physical: Ability to communicate effectively with customers and team members; mobility to navigate the sales floor and stock room for customer service support; capability to reach and bend to retrieve products from various heights and to climb ladders/stools for visual merchandising and housekeeping duties; ability to frequently lift and carry up to five pounds, with occasional lifting of products or cartons up to fifty pounds for processing shipments/transfers.
Schedule: Flexibility to work varied hours to meet business needs, including evenings, weekends, high retail traffic periods, and busy seasons (notably: the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.).
Note: This document serves as a sample of the job duties and responsibilities and is not an exhaustive list of all performance requirements.
Req ID: 89095
Job Posting Date: Sun, 17 Nov 2024 07:41:03 GMT
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