Sales Coordinator-Park Place Hotel

Job Description

Job Title: Sales Coordinator

Company: Park Place Hotel

Location: Traverse City, MI

Pay:

AI Pay Analysis: To provide a thorough analysis of the hourly rate for a Sales Coordinator in Traverse City, MI, I would need specific figures or context regarding the compensation range you have in mind. However, generally, the pay for a Sales Coordinator typically varies based on factors such as experience, skills, and company size. As of 2023, hourly rates for Sales Coordinators in smaller cities like Traverse City often range between $15 to $25, with averages falling around $20. If your rate is within or above this range, it is likely competitive and aligns well with industry standards for similar roles in the region. To assess competitiveness further, consider local cost of living and any particular industry benchmarks relevant to your findings.

Job description:
Position Overview:
The Sales Coordinator plays a pivotal role in supporting the Director of Sales, Sales Manager, and Catering Manager in achieving sales objectives. This position is responsible for delivering comprehensive sales assistance, ensuring exceptional customer satisfaction, and managing various administrative tasks.

Key Responsibilities:
Sales Support:
– Assist in the development and distribution of sales materials, including presentations, proposals, contracts, and promotional content.
– Monitor and disseminate sales leads from external sources (such as Sales Force and Meeting Broker) and coordinate necessary follow-ups.
– Conduct hotel site inspections, welcome clients, and provide support during meetings as required.
– Aid in the creation and management of Banquet Event Orders (BEOs) and oversee banquet billing to facilitate catering services.
– Compile and prepare weekly, monthly, and annual reports concerning sales, catering, and meeting services; assist with month-end reporting as necessary.

Customer Relationship Management:
– Act as a primary contact for clients and prospects, addressing inquiries, gathering customer feedback, and ensuring a smooth transition to the sales team.
– Support client retention and satisfaction by maintaining communication, following up on leads, and delivering exceptional service.
– Assist in collecting and analyzing customer feedback to guide service enhancements.

Administrative Duties:
– Schedule appointments, meetings, and events for the Director of Sales and Sales Manager to optimize their time management.
– Manage incoming communications by answering phones and emails, directing inquiries to the appropriate team members.
– Maintain organized filing systems for contracts, reports, sales databases, and client files, ensuring all records are accurate and current.
– Manage sales collateral, supplies, and inventory of amenities, in addition to overseeing office equipment maintenance.

Data Management and Reporting:
– Oversee database management, maintaining negotiated account rates, production histories, mailing lists, and client records.
– Generate and analyze reports on sales performance metrics, KPIs, and trends for weekly, monthly, and quarterly evaluations, identifying areas for potential improvement.

Event Planning and Logistics:
– Assist in the planning and coordination of sales events, client meetings, and trade shows, including venue arrangements, material preparation, and logistics management.
– Organize product demonstrations and client presentations, overseeing logistics and ensuring materials are prepared for a seamless experience.

Qualifications:
– A minimum of 1-3 years of experience in a sales support, administrative, or hotel catering/guest services role.
– Proficiency in the MS Office Suite and CRM software (e.g., Salesforce, HubSpot).
– Excellent communication skills, with the ability to work both independently and collaboratively in a fast-paced environment.
– Strong organizational skills with a meticulous, customer-focused approach.
– Ability to manage multiple priorities, meet deadlines, and maintain a professional demeanor as outlined in the Team Member Handbook.

Physical Requirements:
– Ability to sit or stand for extended periods and lift items weighing up to 40 lbs.

Job Posting Date: Sat, 16 Nov 2024 23:10:01 GMT

Apply now!