Seafood Department Team Trainer – Part Time-Whole Foods Market

Job Description

Job Title: Seafood Department Team Trainer – Part Time

Company: Whole Foods Market

Location: Grand Rapids, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for the “Seafood Department Team Trainer – Part Time” role in Grand Rapids, MI, I would need specific details about the hourly wage being offered. Generally, the hourly wage for seafood department trainers can vary based on experience, the employer, and local market conditions. As of late 2023, the average hourly rate for similar roles in grocery or retail settings typically ranges from $14 to $20 per hour, depending on skill level and responsibilities. If the offered rate falls within or exceeds this range, it would likely be considered competitive and aligned with industry standards for that region. Please provide the specific hourly rate for a more tailored analysis.

Job description:

In addition to primary responsibilities, the Team Trainer plays a crucial role in fostering high engagement, productivity, and retention among New Members by organizing and delivering high-quality training within their designated team. Collaborating closely with Team Leadership, the Store Trainer at their location, Team Member Services Generalists, and other qualified Team Members, the Team Trainer ensures the timely completion of New Member Connections and facilitates Global, Regional, and department-specific training. This includes areas such as Operational Learning Pathways, Compliance, Occupational Safety, Food Safety, Product Knowledge, and Customer Service. The Team Trainer serves as a role model by maintaining a positive image and exemplifying customer-oriented service.

Principal Duties Specific to Team Trainer:

• Successfully delivers and completes new and ongoing store and team training programs.
• Adheres to training deadlines and objectives.
• Coordinates with Team Leaders and the Store Trainer to schedule New Member training during their initial four shifts.
• Collaborates with New Members, Team Leadership, and the Store Trainer to ensure the timely completion of New Member Connections, providing regular updates on progress.
• Facilitates team-specific operational training for Team Members, including Operational Learning Pathways and program rollouts.
• Participates in scheduled Team Trainer meetings.
• Models and promotes adherence to food safety, sanitation procedures, and occupational safety standards.
• Instructs all Team Members on customer service standards and identifies opportunities for timely feedback.
• Educates Team Members about new products, including their distinctions, sales techniques, and placement within the department.
• Consistently demonstrates proper care, use, and maintenance of team equipment and personal protective equipment (PPE).
• Completes the Team Trainer Operational Learning Pathway, obtains Team Trainer Certification, and fulfills other assigned training.
• Familiarizes themselves with the Store Training Roles Handbook and engages with all communication platforms.
• Organizes, tracks, and maintains accurate training records utilizing Whole Foods Market’s learning systems.

Duties Applicable to All Positions:

• Punctually arrives at the workstation, appropriately groomed, and dressed in accordance with Whole Foods Market’s Dress Code policy; completes all scheduled shifts and attends required training sessions and meetings.
• Delivers exemplary customer service, addressing customer needs efficiently and effectively while modeling suggestive selling techniques; responds promptly and courteously to phone calls and pages.
• Maximizes sales potential through effective procedures for prepping, storing, rotating, stocking, and merchandising products.
• Ensures compliance with established procedures, including Weights and Measures, Health and Sanitation, and Safe Work Practices.
• Maintains a clean and sanitary work and shopping environment; upholds equipment in line with Whole Foods Market’s cleanliness and safety standards.
• Completes assigned opening, mid, and closing duties, ensuring accuracy in signage and pricing.
• Immediately reports safety hazards and violations.
• Undertakes additional duties as assigned by Store, Regional, or Global Leadership.

Key Skills Specific to Team Trainer:

• Comfortable presenting to small and large groups and inspiring others.
• Capable of providing constructive and positive instruction to others.
• Possesses general computer skills and basic knowledge of software applications (MS Office Suite).
• Familiarity with Whole Foods Market’s learning systems.

Skills Applicable to All Positions:

• Strong communication skills and a collaborative approach to teamwork.
• Ability to convey information clearly and respectfully to Team Members, customers, and vendors.
• Capacity to meet customer service expectations in every interaction.
• Proficient in following directions and procedures, possessing effective time management and organizational skills.
• Passionate about high-quality foods and the mission of Whole Foods Market.
• Demonstrates a strong work ethic and the ability to thrive in a fast-paced environment.
• Understanding of and compliance with Whole Foods Market’s quality standards.

Experience:

• A minimum of 6 months of experience at Whole Foods Market (or relevant retail training experience).

Physical Requirements/Working Conditions:

• Ability to lift up to 50 pounds.
• During an 8-hour workday, the role involves standing and walking for 6-8 hours.
• Hand use includes single grasping and fine manipulation, as well as pushing and pulling.
• Requires bending, twisting, squatting, and reaching.
• Exposure to FDA-approved cleaning chemicals.
• Exposure to varying temperatures, including below 32 degrees Fahrenheit (freezers), 32-40 degrees Fahrenheit (refrigerators), and above 90 degrees Fahrenheit.
• Capacity to work in wet and/or cold environments.
• Flexibility to work a schedule that includes nights, weekends, and holidays as necessary.
• Ability to operate tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Please note that this document serves as a general summary of essential responsibilities associated with this position and is not an exhaustive list. Job duties and requirements may vary across positions and may evolve over time. Candidates for promotion must demonstrate successful performance in their current roles, with any advancement dependent on business needs and qualifications. Initial entry-level Team Members who complete their first 90 days of employment while remaining actively engaged in an eligible position may be eligible for a base rate increase following their 90-day anniversary.

Whole Foods Market is an equal opportunity employer, offering fair and equitable employment opportunities to all Team Members and candidates, irrespective of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Hiring and promotions are based solely on qualifications pertinent to the role and business needs.

Candidates are encouraged to apply directly through our website, as other job sites may not provide accurate or up-to-date information regarding our openings.

Job Posting Date: Mon, 04 Nov 2024 06:46:54 GMT

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