Security Shift Supervisor-Securitas

Job Description

Job Title: Security Shift Supervisor

Company: Securitas

Location: Muskegon, MI

Pay: $21.5 per hour

AI Pay Analysis: An hourly rate of $21.50 for a “Security Shift Supervisor” in Muskegon, MI, appears to be somewhat competitive but may fall below the average for similar roles in many regions. As of 2023, security supervisors typically earn between $25 and $35 per hour, depending on experience, certifications, and the specific demands of the role. Factors like local cost of living, the industry (e.g., corporate, retail, or government), and the employer’s benefits package should also be considered. While $21.50 may attract candidates, it could struggle to retain experienced professionals in an increasingly competitive job market, especially if surrounding areas or sectors offer higher compensation.

Job description:

Security Shift Supervisor
Wage: $21.50 per hour
Security and/or managerial experience required
Availability to cover shifts as needed

Essential Functions

• Supervise a team of Security Officers, Lead Officers, and other personnel assigned to various posts at client sites, ensuring adherence to post orders, completion of established rounds, and accurate filing of required reports. Promptly notify appropriate authorities and clients during emergency situations.
• Provide coaching and appropriate disciplinary actions to personnel, consulting with company management when necessary, and formally documenting these interactions.
• Train Security Officers and other staff members, including reviewing post orders and clarifying assignment details.
• Assist in the preparation and submission of payroll and personnel information as required.
• Collaborate with company management or designated representatives to ensure sufficient coverage of all posts and positions.
• Prepare, maintain, and submit various reports as needed.
• Conduct scheduled inspections of posts and engage with subordinates to outline their tasks and responsibilities.
• Meet with client representatives regularly to ensure all security requirements are being met and to deliver high-quality customer service.
• As designated and in compliance with applicable policies and state and federal laws, fulfill supervisory responsibilities that may include: interviewing, orienting, and training employees; planning, assigning, and directing work; evaluating performance; addressing complaints and resolving issues; and making recommendations for hiring and termination.
• Execute duties of a Security Officer as specified in post orders and company policy when necessary.

Education/Experience
High School Diploma or G.E.D. with a minimum of 2 years of relevant experience, or an equivalent combination of education and experience that enables the successful performance of essential job functions, as determined by the company. Preference for candidates with a minimum of 2 years of experience in retail.

Competencies (as demonstrated through experience, training, and/or testing)

• Possession, and ongoing compliance with, any required state, county, and municipal licensure for Security Officers.
• In-depth knowledge of security operations, focusing on patrol, inspection, and response services.
• Familiarity with supervisory practices and procedures.
• Proven ability to provide constructive direction and motivate team performance.
• Understanding of various security and safety devices and controls.
• Quick learner capable of executing instructions provided in written, oral, or diagrammatic form.
• Aptitude for tracking and maintaining scheduled assignments.
• Effective team member with a professional demeanor in dealing with diverse individuals.
• Ability to maintain composure in challenging situations.
• Courteous telephone communication skills.
• Flexibility to adapt to different sites and changing post procedures.
• Competence in drafting routine correspondence, including logs and reports.
• Strong organizational skills and customer service orientation with a results-driven mindset.
• Exceptional interpersonal skills with the capacity to engage effectively with clients across various social levels and cultural backgrounds.

Working Conditions (Physical/Mental Demands)
With or without reasonable accommodation, the role requires sufficient physical and mental abilities to perform all essential functions effectively. Key demands include:

• Maintaining professional composure while interacting with authorities, executives, clients, staff, and the public, often in urgent and high-pressure situations.
• Potential exposure to stressful circumstances when addressing challenging individuals in unauthorized areas.
• Completion of background and reference checks, substance testing, and behavioral selection surveys, in addition to mandatory licensing requirements.
• Guiding and managing staff positively.
• Availability for overtime work on short notice.
• Capability to manage multiple concurrent tasks.
• Proficient keyboarding, computer usage, and operation of controls.
• Clear visual, auditory, and verbal communication to interact effectively with employees and clients, document reports, and direct others.
• Frequent requirements for sitting, standing, and walking, potentially for extended periods, including climbing stairs and traversing various terrains.
• Occasional physical activities such as reaching, stooping, kneeling, crouching, and crawling.
• Regular lifting or moving of weights up to 10 pounds, with occasional lifting of up to 25 pounds.
• Ability to manage close and distance vision with focus adjustment.
• Regular use of a vehicle for work-related duties.
• Occasional performance of strenuous physical activities.
• Adaptation to various environmental conditions, which may require protective gear and an awareness of personal and others’ safety.
• Possible exposure to sensitive and confidential information.

EOE/M/F/Vet/Disabilities

CAHP

About Us: Securitas employees come from diverse backgrounds, bringing a wealth of distinctive skills and perspectives to our team. United by our common purpose, we provide essential security services to protect our clients’ assets and personnel. Our core values of Integrity, Vigilance, and Helpfulness are symbolized by the three red dots in the Securitas logo. If you align with these values, we invite you to join the Securitas team.

About the Team:
Our Company Mission: Securitas is dedicated to protecting homes, workplaces, and communities by delivering the security services essential for safeguarding assets, ensuring the safety of individuals, and sustaining profitability.

Our Values:
Securitas’ core values—Integrity, Vigilance, and Helpfulness—serve as the foundation for our staff to cultivate trust with clients, colleagues, and the wider community.

• Integrity: Securitas employees are recognized for their honesty and are trusted by clients to protect their premises and valuables. We uphold high ethical standards, fostering an open environment for employees and clients to express opinions, report concerns, and share pertinent information.
• Vigilance: Our employees are consistently alert and attentive, often noticing details that others may overlook. This vigilance is crucial for recognizing potential risks or incidents at our clients’ locations.
• Helpfulness: Committed to ongoing safety, Securitas employees are always poised to assist in any incidents requiring intervention, regardless of direct relevance to their roles.

Job Posting Date: Wed, 09 Apr 2025 04:07:10 GMT

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