Senior Systems Engineer-Quicken Loans

Detroit, MI
November 15, 2024
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Job Description

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Job Title: Senior Systems Engineer

Company: Quicken Loans

Location: Detroit, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Senior Systems Engineer” in Detroit, MI, one would typically compare it against industry benchmarks specific to the region and the role’s requirements. As of 2023, Senior Systems Engineers in the Detroit area generally earn between $45 to $75 per hour, depending on skills, experience, and the complexity of the engineering systems involved. If the hourly rate in question falls within or above this range, it can be considered competitive and aligned with industry standards. Factors such as demand for technical skills, cost of living, and any specialized certifications or expertise can also influence competitiveness. A precise evaluation would require the specific hourly rate to provide a conclusive assessment.

Job description:

The Rock Family of Companies encompasses nearly 100 distinct businesses across various sectors, including fintech, sports, entertainment, real estate, and startups. We are united by a culture that prioritizes innovation and a commitment to our clients, community, and team members. We champion inclusive workplaces where every voice is valued, and diverse perspectives are embraced. A career within our family is not merely a job; it’s an opportunity to grow into the best version of yourself.

As a Senior Systems Engineer at Rocket Companies, you will be charged with the construction, integration, and troubleshooting of server infrastructure while ensuring the stability, integrity, and efficient operation of the information systems that support our entire portfolio. The ideal candidate will possess extensive experience in both private and public clouds, demonstrate proficiency in operating systems, and embody an automation-first mentality. A quick learner who approaches both familiar and unfamiliar technologies with innovative thinking is essential for this role.

In this capacity, you will support a diverse array of infrastructure platforms and initiatives, addressing break-fix issues, security requirements, buildout and architecture, as well as general operational functions. Your responsibilities may encompass tasks such as automating server operating system upgrades, developing new Terraform modules to meet business needs, or assisting application teams in resolving connection issues between EC2 instances and S3 buckets.

About the Role

  • Collaborate with application teams and fellow infrastructure engineers to develop, maintain, and troubleshoot infrastructure within our private and public cloud environments, utilizing a broad range of proprietary and open-source technologies.
  • Install, support, and configure systems or applications that enhance productivity for our team members.
  • Partner with business units and technology teams to explore, promote, and implement new technological solutions.
  • Create automation to streamline complex, time-consuming workflows and processes.
  • Document systems and processes to ensure knowledge sharing and continuity.
  • Participate in an on-call rotation to provide ongoing support.

About You
Minimum Qualifications

  • Demonstrated experience in general workstation or server administration.
  • Proficiency in the Microsoft Office/365 suite of applications.
  • Solid understanding of at least one programming, configuration, or scripting language such as C#/.NET, Go, Ansible, PowerShell, or Terraform.
  • Familiarity with source code management (SCM) and experience with Git (preferred), TFVC, or SVN.
  • Understanding of branching, forking, pull requests, and related concepts.
  • Proficient with an IDE or code editor such as Visual Studio, Visual Studio Code, Atom, or Notepad++.
  • Knowledge of code-sharing and publishing platforms including GitHub, GitLab, or Bitbucket.
  • Comprehensive understanding of computer networking principles (e.g., DHCP, DNS, HTTP, TCP/UDP, IPv4/IPv6, OSI model).
  • Comfortable working with a continuous integration/continuous deployment (CI/CD) platform like CircleCI, Jenkins, Octopus Deploy, or GitHub Actions; alternatively, experience with job scheduling/orchestration platforms such as Rundeck or Tidal.
  • Proficient in at least one of the following domains:
    • Amazon Web Services (AWS) and its associated services (Lambda, EC2, API Gateway, Route53, ECS, Elasticache, VPC, etc.)
    • Windows Server
    • Various Linux operating systems (Red Hat Enterprise Linux, CentOS, Rocky, SUSE, Ubuntu, Debian)
    • Container technologies (Kubernetes, Docker) and their respective components (Rancher, Helm, Trusted Registry, etc.)
    • Server hardware and data center architecture
    • Understanding of client-server architecture in relation to web/app servers, databases, and other infrastructure platforms.
    • Capable of troubleshooting a wide range of both familiar and unfamiliar technologies using existing expertise and knowledge.

Preferred Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience working within Amazon Web Services (AWS) or Google Cloud Platform (GCP).
  • Previous experience in a customer-facing role and/or helpdesk environment.
  • Experience working with physical hardware in a datacenter setting.
  • Knowledge of any of the following: VMware, Redis and/or other caching technologies, Splunk, Azure DevOps, PowerBI, Dynatrace, ServiceNow, or PagerDuty.
  • Understanding of agile development and delivery methodologies.

What You’ll Get
We prioritize the health and well-being of our team members, ensuring support for both you and your family. We are committed to providing a comprehensive suite of benefits designed to help you lead your best life. Our dedication to your well-being encompasses various perks and health offerings that will provide you with peace of mind. Simply put: we’re here for you.

About Us
RKT Holdings serves as a centralized hub delivering innovative solutions for Rocket Companies®. Based in Detroit, we comprise businesses that offer straightforward, swift, and trusted digital solutions for complex transactions. Our name is derived from our flagship business, Rocket Mortgage®, established in 1985. Today, as a publicly traded entity, we operate across multiple industries, including mortgages, fintech, and real estate. We take pride in our distinct perspective and commitment to fostering an inclusive workplace where every voice is valued. Join us to experience career growth, exceptional benefits, and the chance to collaborate with industry leaders.

This job description outlines the primary responsibilities of the position and may be modified by the Company at any time. Employment decisions are made without regard to race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status, or any other characteristic protected by state or federal law. The Company is dedicated to providing reasonable accommodations in accordance with applicable laws for qualified individuals with disabilities. Applicants seeking reasonable accommodations in completing the application or participating in the application process should contact the Human Resources team, The Pulse.

The Company is an Equal Employment Opportunity employer and does not discriminate in any hiring or employment practices.

Job Posting Date: Fri, 15 Nov 2024 06:30:53 GMT

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