Senior Vice President & General Manager-Gun Lake Casino
Job Description
Job Title: Senior Vice President & General Manager
Company: Gun Lake Casino
Location: Wayland, MI
Pay:
AI Pay Analysis: To provide a thorough analysis of the hourly rate for the “Senior Vice President & General Manager” position in Wayland, MI, it would be essential to compare it against industry standards and salaries for similar roles within the region. Generally, senior vice president roles, particularly in management, command high compensation due to their responsibilities and experience required. According to various compensation sources, these positions in similar-sized companies typically offer annual salaries ranging from $150,000 to over $250,000, translating to an hourly rate between approximately $72 and $120, depending on benefits and bonuses. Additionally, regional factors such as the cost of living in Michigan and industry-specific economic conditions can influence these rates. If the hourly rate provided aligns within or above these thresholds, it would be considered competitive; if below, it may indicate an opportunity for salary negotiation or further market research to ensure alignment with industry standards.
Job description:
Position Summary:
The Senior Vice President and General Manager at Gun Lake Casino Resort will oversee and manage all facets of the casino resort’s operations. This includes the development and execution of a strategic business plan aimed at maximizing profitability, enhancing team member engagement, and ensuring exceptional guest satisfaction. The role requires leading and mentoring the executive team, driving operational efficiency, and cultivating a culture that embodies the core values of Gun Lake Casino Resort. Collaboration with the Tribal Gaming Commission and the Authority Board is essential to ensure compliance with all regulatory mandates while promoting the development of Tribal Preference team members. The ideal candidate will possess extensive experience in gaming and hospitality management, demonstrate strong business acumen, and maintain a steadfast commitment to the highest standards of customer service and organizational integrity.
In this Role:
– Oversee the day-to-day operations of Gun Lake Casino.
– Develop and implement an annual business plan focused on profitability, team member engagement, guest satisfaction, and tribal development.
– Manage and assess the performance of the casino’s executive team and staff.
– Provide leadership in the formulation and oversight of fiscal budgets, operational strategies, and initiatives aimed at achieving short-term and long-term profitability.
– Collaborate with departments to establish key performance indicators ensuring exceptional guest service across all areas of the property.
– Promote innovative ideas and methods to enhance business solutions, identifying opportunities for efficiency improvements or service enhancements.
– Maintain the property’s established standards of cleanliness and hygiene.
– Create and implement communication tools to ensure consistent, accurate, and timely information dissemination throughout the property.
– Foster a work environment that encourages teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
– Build credibility within the organization, serving as an effective listener and problem solver for employee-related issues.
– Develop initiatives that support the inclusion of applicants and team members from diverse backgrounds, facilitating their complete development and performance.
– Collaborate closely with the Human Resources department to cultivate an environment of teamwork, performance feedback, and recognition aligned with the Tribe’s objectives.
– Create and enhance mentoring and training opportunities for developing management and leadership skills within the executive team and department managers.
– Exemplify an impeccable level of customer service to all stakeholders while maintaining high workplace morale.
– Ensure adherence to all regulatory requirements.
– Promote and support the hiring and development of Tribal Preference team members.
– Understand and further develop the skillset of the Tribal Preference group in accordance with the policy.
– Establish a work environment that honors and integrates Tribal culture and values.
– Maintain regular communication with the Authority Board and Tribal Gaming Commission, keeping them informed of relevant information and initiatives.
– Lead by example and set a positive standard for the entire team.
– Ensure timely communication and response to guest feedback.
– Foster positive relationships with VIP customers.
– Uphold the highest standards of confidentiality and integrity.
– Practice, support, and consistently promote the Four Diamond Standards of Gun Lake Casino Resort.
– Perform other job-related duties as assigned.
Essential Qualifications:
– A Bachelor’s degree is required; a Master’s degree is strongly preferred, with concentrations in business, finance, or hospitality/casino management. Relevant experience may be considered in lieu of a degree.
– A minimum of fifteen (15) years of combined experience in gaming and hospitality management is required.
– At least five (5) years of executive management experience at a resort or gaming property, serving in a General Manager or Assistant General Manager capacity at locations with a minimum of 1,800 slots, 50 tables, 200 hotel rooms, 1,000 team members, and multiple food, beverage, and entertainment venues.
– Proven ability to effectively respond to sensitive inquiries and complaints.
– Superior business skills and the ability to utilize data to inform decision-making.
– Advanced skills in managing increasingly complex challenges.
– Demonstrated experience in strategic planning.
– Excellent communication and organizational abilities.
– A strong sense of responsibility and urgency in meeting deadlines.
– A robust background in public relations, interpersonal communication, and supervision.
– Dependability and flexibility in work scheduling.
– Proficiency in maintaining records and producing reports and correspondence at a professional level.
– Must be at least 21 years of age.
– Strong written and verbal communication skills with guests, team members, and management.
– Proficiency in Microsoft 365 (Office) and Adobe products.
– Eligibility for a Gun Lake Tribal Gaming License is required.
– Experience in both Class III gaming and Indian Gaming is preferred.
Travel Requirements:
– This role requires local and out-of-town travel periodically to attend various meetings with local, state, federal, tribal governments, and other gaming facilities as necessary.
Physical Requirements:
– The position necessitates normal vision range, color recognition, and the ability to discern letters, numbers, and symbols.
– Capacity to read, write, and input data into a computer is essential.
– Manual dexterity for operating job-related equipment is required.
– Ability to access all properties and areas within the facility.
– Proficiency in sitting at a computer for extended periods.
Work Conditions:
Work typically occurs in an office environment or on the casino floor, which may experience varying temperatures and noise levels. Tasks may require performance from both sitting and standing positions, as well as lifting, reaching, pushing, pulling, and grasping.
Disclaimer and Conditions of Employment:
The statements above are intended to summarize the general nature and level of work assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. All applicants must demonstrate their U.S. work authorization during the employment verification process. The pre-employment process also involves passing a criminal background investigation and drug test.
Indian Preference:
The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians prioritizes Native American preference in its hiring and employment practices. The Gun Lake Tribal Gaming Authority reserves the right to amend this job description as necessary.
Job Posting Date: Sat, 23 Nov 2024 00:49:14 GMT
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