Server Assistant – Big E’s Sports Grill Holland-Suburban Inns

Holland, MI
October 31, 2024
Part Time
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Job Description

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Job Title: Server Assistant – Big E’s Sports Grill Holland

Company: Suburban Inns

Location: Holland, MI

Pay: $10.33 per hour

AI Pay Analysis: The hourly rate of $10.33 for a Server Assistant at Big E’s Sports Grill in Holland, MI, is below the industry standard for similar positions in the area. As of 2023, server assistants in Michigan typically earn between $12 to $15 per hour, depending on factors such as experience and establishment type. Additionally, Michigan’s minimum wage may also influence compensation expectations, and with recent adjustments to minimum wage laws, this rate appears less competitive. Therefore, the offered pay may not attract prospective candidates, particularly given the rising cost of living and wage expectations in the hospitality sector.

Job description:

Join Our Team at Big E’s

Big E’s offers a dynamic and high-energy work environment, providing ample opportunities for skill development and career advancement. We invite you to become a part of the leading team in the Food and Beverage and Hospitality Industries!

Starting Compensation: $10.33/hr plus participation in a tip pool.

Position Overview: Server Assistant

As a Server Assistant, you will play a crucial role in ensuring our guests feel warmly welcomed and appreciated. Your responsibilities will include managing the flow of guests within the restaurant in an organized and timely manner, adhering to Suburban Inns’ Core Values, local health department regulations, and the standards set by Suburban Inns and Big E’s. Your commitment to exceptional guest satisfaction will be essential in this role.

Benefits Include:

  • Discounts at our hotels and restaurants
  • Earned Paid Time Off for all team members
  • Health, vision, dental, and life insurance for full-time team members
  • Flexible scheduling options
  • Holiday pay
  • 8 hours of paid volunteer time annually
  • Opportunities for professional growth and advancement
  • Monetary recognition and referral programs
  • 100% paid maternity/paternity or adoption leave for eligible employees
  • Employee Assistance Program (EAP) through Pine Rest, offering three complimentary counseling sessions, an online resource library, and access to legal, financial, and elder care consultations

Essential Functions:

  • Greet all guests with friendliness and positivity, fostering personal connections to ensure they feel welcome and valued.
  • Welcome each guest upon entry and thank them as they leave, often holding the door open.
  • Assign guests to appropriate tables based on their needs, maintaining a balanced rotation for servers.
  • Assist with table service by:
    • Refilling empty beverages
    • Clearing used dishes
    • Fetching and delivering items
    • Pre-bussing, wiping down tables, and maintaining cleanliness
    • Cleaning menus
    • Answering phone calls, managing reservations, and processing to-go orders
    • Ensuring restrooms are presentable and stocked as needed
    • Keeping the Server Assistant stand well-stocked with necessary supplies
  • Maintain regular and consistent attendance.
  • Perform other tasks as assigned by management.

Position Requirements:

  • Minimum Knowledge: Ability to interpret and extract information, perform arithmetic functions, and communicate effectively.
  • Education and Experience: No formal education or related experience required.
  • Licenses and Certifications: None required.
  • Work Schedule: Regularly varies between day, evening, night, holiday, and/or weekend shifts based on business demands.
  • Travel Requirements: This position does not require travel outside of the property.
  • Uniform and Appearance Guidelines:
    • Uniform: Uniform shirt and nametag provided; team members are responsible for providing their own pants and shoes that meet Suburban Inns specifications: black slacks or dark wash jeans (no holes, yoga-style pants are not permitted) and black, close-toed, non-slip shoes.
    • Appearance: Hair must be well-groomed; approval from management is required for visible facial piercings and tattoos not covered by the uniform. Tattoos deemed offensive based on various characteristics must be concealed at all times. This policy will be enforced by the supervising manager, respecting all protected characteristics. The Vice President of Operations reserves the right to override any supervisory decisions in this regard.

We look forward to welcoming you to our team at Big E’s, where your contributions will make a significant impact in our vibrant workplace.

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Job Posting Date: Thu, 31 Oct 2024 04:53:52 GMT

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