Server Assistant – Big E’s Sports Grill Holland-Suburban Inns

Holland, MI
October 31, 2024
Full Time
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Job Description

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Job Title: Server Assistant – Big E’s Sports Grill Holland

Company: Suburban Inns

Location: Holland, MI

Pay: $10.33 per hour

AI Pay Analysis: The hourly rate of $10.33 for a Server Assistant at Big E’s Sports Grill in Holland, MI, is on the lower end of the pay scale for similar roles in the restaurant industry. As of 2023, server assistants in Michigan typically earn between $12 to $15 per hour, depending on experience, location, and establishment type. Additionally, the state’s minimum wage is $10.10, which places this offer only slightly above that threshold. While it may be competitive for entry-level positions or smaller establishments, it may not attract experienced candidates or align with industry standards, especially in a competitive dining market. Overall, the compensation may need to be reassessed to attract and retain quality staff.

Job description:

Job Title: Server Assistant

Company: Big E’s

Overview:
Join our dynamic team at Big E’s, a vibrant and fast-paced environment that offers exceptional opportunities for skill development and career advancement in the Food and Beverage and Hospitality Industries.

Compensation:
Starting wage is $10.33 per hour plus a tip pool.

Position Summary:
As a Server Assistant, your primary responsibilities will include providing a warm welcome and expressing gratitude to all guests. You will expertly coordinate the flow of guests within the restaurant, ensuring their experience is organized and timely. You will adhere to Suburban Inns’ Core Values, local health regulations, and our established standards while consistently striving to exceed guest satisfaction.

Benefits:

  • Hotel and restaurant discounts
  • Earned Paid Time Off for all team members
  • Insurance (health, vision, dental, life) for full-time team members
  • Flexible scheduling
  • Holiday pay
  • Eight hours of paid volunteer time per year
  • Opportunities for advancement and professional growth
  • Monetary recognition program
  • Employee referral program
  • 100% paid maternity/paternity or adoption leave for eligible employees
  • Employee Assistance Program (EAP) through Pine Rest, including three free counseling visits, online resources, and access to legal, financial, and elder care consultations

Essential Functions:

  • Greet all guests warmly and positively; engage with them to create a welcoming atmosphere.
  • Offer a friendly welcome upon entry and express gratitude upon departure, holding the door open whenever possible.
  • Assign guests to appropriate seating based on their needs and adhere to a fair rotation system to distribute tables evenly among servers.
  • Assist with table service, including:
    • Refilling beverages
    • Clearing dishes from tables
    • Fetching and delivering items
    • Pre-bussing and cleaning tables
    • Wiping down menus
    • Answering phones, taking reservations, and processing to-go orders
    • Ensuring restrooms are clean and stocked
    • Keeping the Server Assistant stand stocked with necessary supplies (crayons, kids’ menus, etc.)
    • Maintaining regular attendance
    • Performing other duties as assigned by management

Position Requirements:

  • Minimum Knowledge: Ability to interpret information and perform basic arithmetic functions; strong communication skills are essential.
  • Formal Education and Job-Related Experience: None required.
  • Licensure, Registration, and/or Certification: None required.
  • Work Schedule: Flexibility is required, including availability for day, evening, night, holiday, and weekend shifts based on business needs.
  • Travel: This position does not require travel to other Suburban Inns properties; work is conducted on-site.

Uniform and Appearance Guidelines:

  • Uniform: A uniform shirt and nametag will be provided; team members are responsible for their own pants and shoes that meet Suburban Inns specifications. Acceptable pants include black slacks or dark wash jeans (no holes; yoga-style pants are not permitted). Shoes must be black, close-toed, and non-slip.

  • Appearance: Hair must be well-groomed. All facial piercings and tattoos not covered by a uniform require management approval. Tattoos deemed offensive to co-workers, guests, vendors, or others due to sensitive or legally protected attributes must remain covered at all times. This policy will be enforced by the supervising manager, without regard to protected characteristics. The Vice President of Operations holds the authority to override any decisions made by the supervising manager.

We invite you to apply and be part of our exceptional team at Big E’s!

Job Posting Date: Thu, 31 Oct 2024 01:31:31 GMT

Apply now!

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