Server Assistant – Big E’s Sports Grill Holland-Suburban Inns

Holland, MI
January 30, 2025
Full Time
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Average Pay*: 10 to 15
*average hourly rate for this position in your area
Deadline date:
$10 - $10

Job Description

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Job Title: Server Assistant – Big E’s Sports Grill Holland

Company: Suburban Inns

Location: Holland, MI

Pay: $10.33 per hour

AI Pay Analysis: The hourly rate of $10.33 for a Server Assistant position at Big E’s Sports Grill in Holland, MI, is below the typical industry standards for similar roles in the area. As of 2023, server assistants or food service workers in Michigan generally earn between $12 and $15 per hour, with variations depending on experience and location. Additionally, considering the rising cost of living and minimum wage adjustments, this pay may not be competitive, potentially making it challenging to attract and retain talent in this position. Overall, this rate may limit the appeal of the job to prospective employees.

Job description:

Big E’s is a dynamic and fast-paced environment that offers ample opportunities for skill development and career advancement. Join our exceptional team in the Food and Beverage and Hospitality Industries!

Starting wage: $10.33/hr plus participation in a tip pool.

As a Server Assistant, you will play a crucial role in ensuring that all guests receive a warm welcome and a gracious farewell. You will be responsible for managing the flow of guests within the restaurant in an organized and timely manner, adhering to Suburban Inns’ Core Values, local health regulations, and the standards of Suburban Inns/Big E’s. Your commitment to going above and beyond is essential in guaranteeing that our guests leave 100% satisfied.

Benefits Include:

  • Discounts for hotels and restaurants
  • Earned Paid Time Off for all Team Members
  • Health, vision, dental, and life insurance for full-time Team Members
  • Flexible scheduling options
  • Holiday pay
  • Eight hours of paid volunteer time per year
  • Opportunities for advancement and professional growth
  • Monetary recognition program
  • Referral program with monetary rewards
  • 100% paid maternity/paternity or adoption leave for eligible Team Members
  • Employee Assistance Program (EAP) through Pine Rest, including three free counseling visits, an online library, and access to legal, financial, and elder care consultations

Essential Functions:

  • Greet all guests in a friendly and positive manner, fostering personal connections to make them feel welcome and valued.
  • Welcome each guest upon entry and express gratitude as they depart, holding the door when possible.
  • Seat guests at appropriate tables based on their needs and manage the rotation to ensure servers receive a fair number of tables.
  • Assist with table service, which includes:
    • Refilling empty beverages
    • Clearing dishes from tables
    • Fetching and delivering items to guests
    • Pre-bussing, clearing, and cleaning tables
    • Wiping down menus
    • Answering phone calls, taking reservations, and handling to-go orders
    • Ensuring restrooms are clean and stocked as needed
    • Keeping the Server Assistant station fully stocked with crayons, children’s menus, and other necessary items
    • Maintaining regular attendance
    • Performing additional tasks as assigned by management

Position Requirements:

  • Minimum Knowledge: Ability to interpret/extract information and perform basic arithmetic functions; effective communication skills are essential.
  • Formal Education and Job-Related Experience: None required.
  • License, Registration, and/or Certification: None required.
  • Work Schedule: Regular work may include day, evening, night, holiday, and weekend shifts. Schedules will vary based on business needs.
  • Required Travel: No travel to other Suburban Inns properties or client locations; work is conducted on-site.

Uniform and Appearance Guidelines:

  • Uniform: A uniform shirt and nametag will be provided; Team Members are expected to provide their own pants and shoes that meet Suburban Inns specifications. Acceptable pants include black slacks or dark wash jeans without holes (no yoga-style). Shoes must be black, close-toed, and non-slip.
  • Appearance: Hair must be kept well-groomed. Facial piercings and tattoos not covered by the uniform must be approved by management. Any tattoos considered offensive to colleagues, guests, or vendors based on sensitive characteristics are not permitted and must be concealed at all times. This policy is enforced by the supervising authority without regard to any protected characteristics. The Vice President of Operations reserves the right to override any decisions made by supervisors regarding appearance.

Job Posting Date: Thu, 30 Jan 2025 04:54:32 GMT

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