Server – Longhorn Steakhouse – Detroit Metro Airport-Paradies Lagardère Travel Retail

Romulus, MI
October 26, 2024
Full Time
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Job Description

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Job Title: Server – Longhorn Steakhouse – Detroit Metro Airport

Company: Paradies Lagardère Travel Retail

Location: Romulus, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Server” role at Longhorn Steakhouse in Romulus, MI, it’s important to consider several factors, including the local cost of living, competitive wages in the hospitality industry, and the average pay for similar positions in the area. As of 2023, server wages typically range from $12 to $15 per hour, not including tips, which can significantly boost earnings. Given that Romulus is near Detroit, an area with a slightly higher cost of living, compensation at the lower end of this range might not be as competitive. If the provided hourly rate falls within this spectrum, it may align with industry standards, but it would be crucial to consider the inclusion of tips and benefits offered by the employer to fully assess competitiveness. Thus, an ideal rate should be at least at the median or higher, factoring in the overall earning potential including tips.

Job description:

Position Summary:

The Server is responsible for embodying our Mission Statement through exceptional daily service to both internal and external guests. This role emphasizes friendly and timely interactions with all guests, engaging in suggestive selling, answering queries, taking and delivering orders, and ensuring each guest receives their correct food and beverage selections.

Duties and Responsibilities:

  • Consistently exceed First Class Service standards in interactions with guests, business partners, and colleagues.
  • Uphold and promote the company’s core values by treating guests and peers with respect and integrity.
  • Effectively present the menu, respond to inquiries, and provide recommendations related to food and service.
  • Assess guest needs and respond to additional requests, while evaluating when meals have been completed.
  • Maintain a knowledgeable and enthusiastic approach toward the restaurant’s menu offerings and products.
  • Accurately calculate bills and process payments in accordance with established guidelines.
  • Conduct all point of sale transactions swiftly and efficiently, adhering to the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
  • Stay informed about daily specials, as well as the full range of liquor, beer, wine, menu items, and desserts.
  • Foster guest loyalty and refine selling skills through the utilization of available training resources.
  • Maintain a clean and organized work environment.
  • Provide support in other operational areas of the restaurant as needed, including seating customers, answering phone calls, stocking, cleaning, and documentation.
  • Address guest concerns appropriately and efficiently.
  • Complete all assigned side work duties, which may include sweeping and mopping.
  • Maintain current adult beverage certification and ensure responsible service of alcohol.
  • Ensure compliance with all local, state, and federal laws and regulations, particularly those related to food safety.
  • Perform additional responsibilities as assigned.

Position Qualifications:

  • High School diploma or GED required.
  • Previous restaurant experience is preferred.
  • Proficiency in handling cash and operating a point of sale system.
  • Ability to work various shifts in a collaborative team environment, 365 days a year.
  • Excellent customer service skills with effective communication abilities.
  • Self-driven and capable of prioritizing and managing multiple tasks simultaneously.
  • Flexibility to adapt to changing priorities and unexpected situations.
  • Strong verbal and written communication skills with Team Members, Managers, and Guests.
  • Proficiency in reading, writing, and basic mathematics.
  • Physical ability to lift a minimum of 25 lbs and perform essential job functions, including standing, bending, reaching, climbing ladders, and walking long distances.

Key Behaviors:

  • Innovative: Continuously introduces new ideas and demonstrates original thinking.
  • Team Player: Collaborates effectively with others as a group member.
  • Leader: Inspires team members through example and guidance.
  • Detail-Oriented: Delivers tasks with meticulous attention to detail.
  • Enthusiastic: Exhibits intense enjoyment and interest in work responsibilities.
  • Dedicated: Committed to fulfilling tasks with loyalty and integrity.

Motivation:

  • Ability to Make an Impact: Driven by the opportunity to contribute meaningfully to the success of projects or the organization.
  • Growth Opportunities: Motivated by the potential to take on increased responsibilities and challenges.

Job Posting Date: Sat, 26 Oct 2024 01:39:39 GMT

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