Service Coordinator-Comfort Keepers

Job Description

Job Title: Service Coordinator

Company: Comfort Keepers

Location: Traverse City, MI

Pay: $23 per hour

AI Pay Analysis: An hourly rate of $23 for a Service Coordinator in Traverse City, MI, falls below the median wage for similar roles in the region and industry, where pay typically ranges from $25 to $30 per hour depending on experience and specific job responsibilities. This indicates that while the rate is competitive for entry-level positions, it may not attract more experienced candidates who expect a higher wage. Moreover, considering the cost of living in Traverse City, which has been rising, the rate may not provide sufficient financial incentive for skilled applicants. Therefore, it may be beneficial for employers to adjust the pay scale to remain attractive in the job market.

Job description:
Now Hiring: Service Coordinator – Make a living while making a difference!

Are you an organized, detail-oriented problem solver with a passion for helping others? We invite you to consider joining our team as a Service Coordinator in Traverse City, Michigan. This pivotal role is central to our mission, where you will manage caregiver scheduling, ensure seamless client care, and act as an essential liaison among caregivers, clients, and families.

Why You’ll Love This Role:
– Make a Difference: Contribute to enhancing the quality of life for seniors by thoughtfully matching caregivers to clients and ensuring smooth schedule operations.
– Fast-Paced & Rewarding: Experience variety in your role as you tackle scheduling, problem-solving, and communication tasks to keep operations running smoothly.
– Be Part of a Supportive Team: Collaborate with compassionate professionals who value teamwork, kindness, and a shared dedication to in-home care.

Position Details:
– Schedule: Monday-Thursday, 8 AM – 5 PM | Friday, 8 AM – 4 PM at our Traverse City office
– Starting Pay: $23/hour, with higher starting wages available for exceptional skills and experience
– Benefits: We prioritize your well-being with a comprehensive benefits package including paid time off, paid holidays, health insurance, a 401(k) with employer matching, and ongoing career development opportunities.

What You’ll Do:
– Scheduling & Coordination: Match caregivers to clients based on their skills, availability, and preferences while ensuring consistency in care delivery.
– Problem-Solving on the Go: Respond to last-minute schedule changes with urgency and professionalism.
– Clear Communication: Foster open and effective communication with caregivers, clients, and families.
– Technology & Documentation: Employ scheduling software, Microsoft Office, and internal systems to maintain accurate schedules and records.
– Customer Service Excellence: Act as a reliable point of contact, ensuring caregivers and clients feel valued and supported.

What Makes You a Great Fit:
– Experienced & Detail-Oriented: A background in scheduling, healthcare coordination, or operations is preferred.
– A Strong Communicator: Capable of managing complex scheduling requirements while building trust with caregivers and families.
– Tech-Savvy: Proficient in navigating scheduling software, Microsoft Teams, Outlook, and Excel.
– A Critical Thinker: Able to anticipate challenges, adapt to changing circumstances, and devise solutions promptly.
– Compassionate & Professional: Committed to making a difference in senior care with a positive and proactive attitude.

Requirements:
– Associate’s degree (or equivalent experience) and a minimum of 2 years of related experience.
– Background in healthcare, scheduling, or customer service is advantageous.
– Ability to pass a background check.
– Valid driver’s license and reliable transportation.

Ready to Take the Next Step?
If you seek a career where your skills, leadership, and dedication create a meaningful impact, we encourage you to apply today! Join a company that values Teamwork, Kindness, and Generosity.

At Comfort Keepers, we appreciate the diversity of our team and the unique perspectives each employee contributes to our mission of caring for others. We believe that fostering an inclusive and supportive workplace enhances our capacity to provide compassionate care. As an equal opportunity employer, we are dedicated to creating a workplace where everyone is respected, valued, and offered growth opportunities, irrespective of race, ethnicity, gender, age, religion, disability, or background.

Apply today and make a significant impact in the lives of our community!

Job Posting Date: Fri, 11 Apr 2025 22:18:04 GMT

Apply now!