Showroom Manager- Somerset Collection-Blue Nile

Troy, MI
January 31, 2025
Full Time
Apply Now
Average Pay*: $20 - $30
*average hourly rate for this position in your area
Deadline date:
$32 - $48

Job Description

Rate this Job

Job Title: Showroom Manager- Somerset Collection

Company: Blue Nile

Location: Troy, MI

Pay: $66000 – 99000 per year

AI Pay Analysis: The hourly rate for the “Showroom Manager” position at the Somerset Collection in Troy, MI, equating to an annual salary of approximately $66,000 to $99,000, appears competitive and aligns well with industry standards for similar roles within retail and luxury goods management in that region. According to recent data, showroom managers typically earn between $60,000 and $85,000 annually, depending on experience and company size, with higher salaries often reflecting high-end retail or specialized product lines. Given the location’s cost of living and the prestige associated with the Somerset Collection, the offered range is favorable, especially for candidates with significant experience or expertise in retail management.

Job description:

At Blue Nile, we hold the belief that love deserves an exceptional experience. Our mission is to transform the fine jewelry sector and challenge industry norms. From engagements and anniversaries to welcoming new family members and celebrating promotions, we honor every story of love.

We are seeking a dedicated and talented Showroom Manager to lead our team of Luxury Sales Consultants at our retail showroom located in the Somerset Collection in Troy, MI. The ideal candidate will exemplify our white-glove service culture and possess a strong enthusiasm for educating customers on their jewelry purchases. The Showroom Manager will serve as a vital resource for the team, providing guidance on Blue Nile products, best practices, sales techniques, and company policies.

Successful candidates will have a proven sales background and the ability to empower, motivate, and inspire each team member to deliver exceptional customer service while maximizing sales. A Showroom Manager at Blue Nile is extroverted, passionate, supportive, and results-oriented.

Responsibilities:

  • Lead a team of Personal Jewelers to ensure high-level customer service and create a consultative sales environment.
  • Exhibit comprehensive knowledge of Blue Nile products, practices, and consultative selling techniques, while continually seeking improvements for team performance.
  • Conduct one-on-one meetings with Personal Jewelers, demonstrating exceptional active listening skills and providing constructive feedback.
  • Foster a culture of service while managing costs and achieving company goals and metrics.
  • Oversee guest experiences to ensure that customer needs are met promptly and effectively.
  • Communicate precise information and set clear expectations for customers, ensuring a consistent and on-brand Blue Nile experience.
  • Recruit, hire, train, and schedule a team of Personal Jewelers to align with business requirements.
  • Maintain strong attention to detail and uphold integrity in interactions with both customers and staff.
  • Collaborate with regional management to relay impactful insights regarding business trends.
  • Availability for flexible working hours, including weekends and holidays, and willingness to attend off-site meetings that may require overnight travel.

Requirements:

  • Minimum of 5 years of sales experience.
  • At least 3 years of supervisory or management experience in a customer service-focused sales environment.
  • Proven ability to mentor, train, and coach employees to achieve optimal customer service results.
  • Excellent listening, written, and verbal communication skills.
  • High level of professionalism, integrity, and discretion, with the ability to manage confidential matters.
  • Strong commitment to customer service excellence.
  • Proficient in computer skills, including typing, data entry, and navigating various systems efficiently.
  • Strong analytical capabilities.
  • Detail-oriented individual with the ability to follow through on projects, meet deadlines, and manage multiple tasks simultaneously.

Benefits:

The salary range for this position is $66,000 to $99,000. The base pay offered may vary based on geographic location, internal equity, job-related knowledge, skills, and experience, among other factors. Regular positions are eligible for discretionary bonuses. Blue Nile offers medical, vision, and dental coverage, as well as a 401(k) employer match and other benefits for eligible employees.

Job Posting Date: Wed, 29 Jan 2025 23:37:20 GMT

Apply now!

Related Jobs