Shuttle Driver | Radisson Plaza Hotel & Suites | 3rd Shift-Greenleaf Hospitality Group

Job Description

Job Title: Shuttle Driver | Radisson Plaza Hotel & Suites | 3rd Shift

Company: Greenleaf Hospitality Group

Location: Kalamazoo, MI

Pay: $15 per hour

AI Pay Analysis: The hourly rate of $15 for a “Shuttle Driver” position at the Radisson Plaza Hotel & Suites in Kalamazoo, MI, is relatively competitive but may be on the lower end of the spectrum for similar roles in the hospitality sector, especially considering the responsibilities typically associated with shuttle driving, which may include customer service and vehicle maintenance. As of 2023, the median pay for shuttle drivers and similar positions in hotel and transportation industries in Michigan tends to range between $15 and $20 per hour, depending on factors such as experience, specific job requirements, and additional benefits. Therefore, while the offer is at least in line with the base expectations, it may not fully attract more experienced drivers or those seeking a more lucrative compensation package, particularly when factoring in the demanding hours of a 3rd shift role.

Job description:
Overview:
Join our dynamic front office team at Greenleaf Hospitality Group, where we play an integral role in delivering outstanding guest experiences. As a front office team member, you will engage in varied guest interactions, demonstrating a professional and customer-centric approach to ensure seamless service and satisfaction. This position affords opportunities for collaboration across multiple departments, enhancing your communication and problem-solving skills in a fast-paced environment. We offer avenues for professional growth, competitive benefits, and a supportive team culture ideal for individuals passionate about hospitality and committed to excellence. Enjoy the flexibility of working varied hours, interacting with guests, and being part of a company dedicated to innovation, teamwork, and community engagement.

Responsibilities:
Your key responsibilities may include, but are not limited to:
– Operating the company shuttle while ensuring vehicle cleanliness and maintenance.
– Valeting guest vehicles in compliance with safety procedures, laws, and ordinances.
– Escorting guests to their destinations with professionalism.
– Delivering packages, amenities, luggage, and bell carts to guest rooms.
– Maintaining an accurate shuttle log and planning departure and arrival times effectively.
– Communicating professionally and efficiently with guests via email and phone.
– Greeting guests and providing assistance with entry and exit from the hotel.
– Helping guests with luggage removal from vehicles.
– Demonstrating strong analytical and navigation skills.
– Coordinating multiple pick-ups and drop-offs on a precise schedule amidst changing circumstances.
– Conducting deep cleaning and maintenance of shuttles, bell carts, bellstand, and the hotel main entrance.
– Ensuring cleanliness of Circle Drive and the exterior of the hotel main entrance.
– Documenting shuttle conditions and performing safety inspections.
– Managing inventory and ordering necessary supplies for the bellstand.
– Assisting other departments, such as Housekeeping and SLP, as required.
– Planning and organizing events related to the bellstand’s operations.
– Identifying potential issues and either resolving them or alerting appropriate personnel.
– Fostering positive relationships with guests and innovating ways to enhance their experiences.
– Implementing operational procedures and standards while adapting to various tasks and roles fluidly.
– Maintaining knowledge of all units within the front office team, as well as hotel amenities, local attractions, and events.
– Addressing guest concerns and complaints empathetically while adhering to company policy.
– Contributing to a vibrant and positive work environment.
– Practicing good stewardship of organizational time and resources.
– Performing additional duties as assigned or deemed necessary by management.
– Acting as an ambassador for Radisson and Greenleaf Hospitality Group standards.

Qualifications:
To be considered for this position, you will need to meet the following criteria:
– Must be at least 18 years of age.
– Possession of a clean DMV driving record for evaluation.
– Availability for a third-shift schedule: 10:45 PM to 7:00 AM.
– High level of integrity and a strong motivation for independent work.
– Exceptional attention to detail and organizational skills.
– Sufficient manual dexterity for loading and unloading luggage.
– Capability to stand for extended periods, up to 8 hours or more.
– Ability to stoop, bend, and perform physical activities as required.
– Capability to run and navigate stairs.
– Ability to lift up to 75 pounds.
– Proficient in handling tasks that involve repetitive motion.

What’s in it for You:
We offer a comprehensive benefits package, including:
– Medical, Dental, and Vision options for full-time employees.
– 401(k) with a 100% match up to 3% for full-time participation.
– Parental Leave Program available for full-time employees.
– Complimentary shift meal each day.
– Robust Employee Assistance Program offering various services, including up to 7 complimentary counseling sessions annually.
– Health and wellness reimbursements up to $600 per year for items such as massages, gym memberships, and running shoes.
– A 10% discount on Greenleaf Hospitality Group outlets.
– Discounted hotel rates at Radisson Hotel Group properties worldwide.

Top Reasons to Work With GHG:
– You’ll have the chance to be part of a fun, high-energy Front Office team dedicated to providing memorable guest experiences.
– The environment fosters skill enhancement and professional development, ensuring continuous growth in your career.

Job Posting Date: Thu, 16 Jan 2025 00:11:36 GMT

Apply now!