Spa Sales Manager-Hand & Stone – New Albany/Gahanna/Dublin

Job Description

Job Title: Spa Sales Manager

Company: Hand & Stone – New Albany/Gahanna/Dublin

Location: Gahanna, OH

Pay: $50000 – 60000 per year

AI Pay Analysis: An annual salary of $50,000 to $60,000 for a Spa Sales Manager in Gahanna, OH, translates to an hourly rate of approximately $24 to $29, which is generally considered competitive for the role, given the market conditions in that region. Spa Sales Managers typically earn between $45,000 and $70,000 annually, depending on factors such as experience, size of the facility, and specific responsibilities. In Gahanna, a suburb of Columbus, this salary range aligns well with industry standards, particularly for mid-level positions within the wellness and spa sector, which include duties related to sales, customer service, and operational management. Overall, this compensation level appears to be appropriate for attracting qualified candidates in this role and geographical area.

Job description:
Benefits:
– 401(k) matching
– Performance-based bonuses
– Dental insurance
– Employee discounts
– Health insurance
– Opportunities for advancement
– Paid time off
– Training and development programs
– Vision insurance

Hand and Stone Massage and Facial Spa – Gahanna is strategically located just off Route 270 on Hamilton Road, serving the residents of Gahanna within the Shoppes at Hamilton. Since its opening in September 2022, our Gahanna location has embraced the spirit of community and support for small businesses, mirroring our award-winning New Albany location situated a few miles away. Our dedicated Gahanna team is committed to providing an exceptional customer experience, featuring familiar faces and a commitment to quality service.

At Hand and Stone, our success hinges on building a strong team led by exceptional leaders. We are seeking an enthusiastic Spa Manager who embodies the qualities of a LEADER, a COACH, an INNOVATOR, and a MOTIVATOR. This role requires an energetic, driven, and reliable individual to enhance our Spa team, elevate this established location into a flourishing business, and cultivate a welcoming work environment for all.

We believe that exceptional leaders prioritize the well-being of their team and foster a culture of growth and success. As part of Hand and Stone, we are devoted to the development of each team member, benefiting from the support and resources of a nationally recognized franchise while maintaining the personalized feel of a small business. Our commitment to innovation is reflected in the continuous introduction of new services, products, and modalities, ensuring that both client and employee experiences are truly unique.

Our guiding principles of culture and customer service are critical to the success of our Hand and Stone locations. If you share our vision of positively influencing these core aspects, we would love to hear from you. We prioritize the well-being of our employees daily, which is what makes Hand and Stone such a rewarding place to work.

Below, you will find important information about this exciting opportunity. We encourage you to review the details and look forward to meeting you in person to explore how you can make a significant impact at Hand and Stone.

Job Requirements:
– A commitment to putting others before oneself.
– Honesty and a positive attitude.
– Ability to coach and train a competitive, high-performing sales team.
– A strong moral compass and expectation of high standards for oneself and team members.
– An empathetic approach to leadership, emphasizing accountability.
– Excellent work ethic and interpersonal skills.
– Passionate about sales and engaging with people.
– Energetic enthusiasm to help others achieve common goals.
– Experience with administrative tasks such as scheduling, inventory management, and sales reporting.
– Availability for a full-time work schedule of 40-50 hours.
– Flexibility to work evenings and weekends as needed by the business.
– A self-starter, eager to take initiative for business growth and individual development.
– Openness to feedback and sharing ideas with management and ownership.

Job Responsibilities:
– Maintain sanitation standards and compliance year-round.
– Consistently meet membership and gift card sales goals.
– Effectively communicate with clients, service providers, sales associates, and spa leadership.
– Actively work at the front desk alongside your team.
– Schedule services, confirm appointments, and ensure accuracy in the daily appointment book.
– Demonstrate a strong desire to promote the health benefits of regular spa visits.
– Participate in ongoing leadership training and team meetings.
– Provide a warm greeting to clients at check-in and check-out.
– Learn and communicate special offers, products, services, and procedures relevant to Hand and Stone.
– Educate and guide the spa team on Hand and Stone protocols.
– Actively connect with customers and engage with the community to boost sales.
– Strive for high customer service ratings and positive reviews.
– Address any member, guest, or employee concerns proactively.
– Support team members to ensure a superior customer experience and robust business operation.
– Listen to and act upon client and employee feedback.
– Uphold a professional appearance and maintain a clean work environment.
– Contribute to personal and professional growth, as well as the betterment of the spa, clients, and the community.
– Participate in spa challenges for incentives, bonuses, and rewards.
– Manage all front desk operations, including resolving customer conflicts.
– Collaborate closely with Owners, Regional Manager, and other Spa Managers and Leads to drive overall growth and success.
– Recognize and celebrate co-workers’ contributions and foster a motivating atmosphere.
– Meet regularly with the sales team to discuss performance, goals, and improvement opportunities.

Job Incentives:
– Paid time off
– Health, dental, and vision insurance
– Supplemental benefits
– 401(k) plan
– Sales incentives and bonuses
– Employee referral bonuses
– Complimentary monthly massage or facial
– Discounts on services, products, and gift cards

Pay:
– Base salary
– Quarterly bonuses of up to $7,500

Job Posting Date: Fri, 21 Mar 2025 06:36:40 GMT

Apply now!