Job Description
Job Title: STARBUCKS/BARISTA
Company: Kroger
Location: Rochester, MI
Pay:
AI Pay Analysis: To analyze the hourly rate for a “STARBUCKS/BARISTA” role in Rochester, MI, we can consider both local and industry standards. As of October 2023, the average hourly wage for baristas in the U.S. generally ranges from $12 to $18, depending on experience and location, with many positions in coffee shops like Starbucks also incorporating tips. In Michigan, baristas typically earn between $13 and $16 per hour, with Rochester being slightly above average due to its proximity to more affluent suburbs and a strong service industry. Therefore, if the offered hourly rate falls within or above this range, it is competitive and aligns well with industry standards for the area. If it’s lower, it may not attract quality candidates in a market that increasingly values fair compensation and benefits.
Job description:
Provide outstanding customer service within a safe and well-maintained environment to encourage repeat patronage. Ensure all customers and employees are treated with fairness and integrity, fostering an inclusive workplace and acting as a responsible community member. Deliver the right products at the appropriate time, accompanied by fair and transparent pricing. Embody the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
From our humble beginnings as a small grocery store in Cincinnati over a century ago, we have evolved into the largest grocer in the nation, operating nearly 2,800 stores across 35 states under 28 distinct brands. As America’s grocer, we take pride in uniting diverse teams driven by a passion for food and people, all with the shared mission of Feeding the Human Spirit. With our rich history of innovation, we continuously strive to provide exceptional experiences for our customers, communities, and each other, all centered around food.
At our organization, people matter. We are committed to equipping you with the resources needed to create your own path to success, both professionally and personally. By offering value and support, we aim to nurture your growth. If you are compassionate, driven by purpose, and eager to learn, your potential here is limitless.
Whether you are interested in a part-time position or seeking a new career direction, we have exciting opportunities waiting for you. Apply today to join our Kroger family!
Minimum Qualifications:
- Exceptional customer service skills.
Desired Qualifications:
- Previous experience in a similar role.
Key Responsibilities:
- Foster a welcoming environment for customers, ensuring they feel valued and appreciated by effectively addressing inquiries related to products in the department and throughout the store.
- Maintain a comprehensive knowledge of products offered within the department, enabling effective responses to customer questions and appropriate product recommendations.
- Collaborate with team members to promote teamwork, achieving company and store objectives.
- Prepare beverage selections according to established recipes and standards, catering to customer requests using the appropriate equipment; process transactions following company best practices.
- Provide product samples to help customers explore new items and inform them about current coffee shop offerings.
- Ensure customers receive fresh, accurately portioned products that align with their orders to minimize shrinkage.
- Recommend coffee shop items to customers, ensuring they acquire the products they desire.
- Efficiently utilize all coffee shop equipment, including refrigerators, freezers, slicers, and ovens, adhering to company guidelines; prepare, package, label, and manage inventory of ingredients and merchandise.
- Regularly check product quality to guarantee freshness; monitor sell-by dates and take necessary actions.
- Skillfully operate kitchen equipment such as the espresso machine, blender, computerized scale, and steamer.
- Participate in labeling, stocking, and inventorying department merchandise.
- Report any discrepancies in product ordering or shipping to the department manager.
- Stay informed about current, upcoming, seasonal, and special promotions.
- Uphold safety protocols by following established procedures, identifying unsafe conditions, and alerting store management; comply with all food safety regulations and guidelines.
- Engage in preventive maintenance by inspecting equipment and reporting any repair needs to the relevant department or store manager.
- Notify management of any customer or employee accidents, and report all safety risks, issues, or illegal activities, including potential theft or fraud, to store management.
- Ability to perform essential job functions with or without reasonable accommodation.
Job Posting Date: Fri, 01 Nov 2024 23:25:15 GMT
Apply now!