STARBUCKS/BARISTA-Kroger

Job Description

Job Title: STARBUCKS/BARISTA

Company: Kroger

Location: White Lake, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for a “STARBUCKS/BARISTA” role in White Lake, MI, I would need specific information about the hourly rate you’re referring to. However, generally speaking, as of 2023, barista wages in Michigan typically range from $12 to $16 per hour, depending on experience, location, and the specific establishment. Starbucks, as a well-known chain, often offers competitive pay, along with benefits such as health insurance and stock options, which can make their compensation package more attractive. If the rate you have falls within or above this range and includes benefits, it would likely be considered competitive in the local and industry context. Please provide the specific hourly rate for a more tailored analysis.

Job description:

Provide exceptional customer service in a safe and pristine environment to encourage customer loyalty and return visits. Uphold fair and ethical treatment of customers and employees, fostering an inclusive workplace and responsible community engagement. Ensure timely availability of the right products at fair and accurate pricing. Exemplify the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

From our humble beginnings as a local grocery store in Cincinnati over a century ago, we have evolved into the largest grocery retailer in the nation, with nearly 2,800 stores across 35 states operating under 28 distinct banners. As America’s grocer, we take great pride in uniting diverse teams who share a passion for food and people under a single mission: To Feed the Human Spirit. With a commitment to innovation, we tirelessly strive to create remarkable experiences for our customers, communities, and colleagues, with food at the core of all we do.

At our organization, each individual matters. We work diligently to provide the essential resources that enable you to craft your own recipe for success in both your professional and personal life. We are dedicated to nourishing your future by offering the support and value necessary for growth. If you are compassionate, purpose-driven, and eager to learn, the potential for your success is limitless.

Whether you are exploring part-time opportunities or seeking a new career path, we invite you to discover a fresh opportunity within our Kroger family.

Minimum Qualifications:

• Excellent customer service skills.

Desired Qualifications:

• Previous relevant experience.

Responsibilities:

• Create a welcoming environment where customers feel valued and appreciated by addressing inquiries regarding products sold both within the department and throughout the store.
• Acquire and maintain comprehensive knowledge of the products available in the department to effectively respond to queries and make suitable suggestions.
• Collaborate with colleagues to foster teamwork in achieving company and store objectives.
• Prepare beverage selections to specifications and customer preferences, utilizing the appropriate equipment, and process transactions in accordance with company best practices.
• Offer product samples to introduce customers to new items or respond to their inquiries, and keep customers informed of coffee shop specials.
• Ensure customers receive fresh products as ordered, providing accurate portion sizes to minimize shrinkage.
• Recommend coffee shop items to customers to guarantee they obtain the products they desire.
• Operate all equipment in the coffee shop, including refrigerators, freezers, slicers, and ovens, in compliance with company guidelines; prepare, package, label, and inventory merchandise ingredients.
• Assess product quality to guarantee freshness; review "sell by" dates and take necessary actions.
• Proficiently use kitchen equipment, espresso machines, blenders, computerized scales, and steamers.
• Label, stock, and inventory departmental merchandise.
• Inform the department manager of any product ordering or shipping discrepancies.
• Stay informed about ongoing, upcoming, seasonal, and special promotions.
• Support safety initiatives by adhering to safety procedures, identifying unsafe conditions, and reporting them to store management; comply with all food safety regulations and guidelines.
• Engage in preventive maintenance through proper equipment inspection and reporting any necessary repairs to the relevant department or store manager.
• Report any customer or employee accidents to management; document all safety risks, concerns, or illegal activities, including robbery, theft, or fraud.
• Demonstrate the ability to work collaboratively in a fast-paced and occasionally stressful environment.
• Handle conflicts in a reasonable, cooperative, and non-confrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve customer and business-related issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

Job Posting Date: Sat, 09 Nov 2024 23:17:46 GMT

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