STARBUCKS/LEAD BARISTA-Kroger

Plymouth, MI
October 26, 2024
Full Time
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Job Description

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Job Title: STARBUCKS/LEAD BARISTA

Company: Kroger

Location: Plymouth, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for the “Starbucks/Lead Barista” role in Plymouth, MI, it is essential to compare it with the market standards for similar positions in the area. As of my last knowledge update, lead baristas in Michigan typically earn between $12 to $17 per hour, with some factors like experience, location, and specific company policies potentially influencing this range. If the hourly rate for the role you mentioned falls within or above this range, it can be considered competitive and aligned with industry standards. Additionally, benefits such as tips, store discounts, and other incentives offered by Starbucks may enhance the overall compensation package, making the role more attractive. For a precise assessment, it’s necessary to know the specific hourly rate offered for the position.

Job description:

Job Description:

We are seeking a dedicated team member who will ensure that our service standards are not only met but exceeded by delivering prompt and high-quality coffee selection, purchasing, and preparation. This role involves monitoring the overall conditions of the department and implementing necessary actions to maintain our high standards. As an integral part of our team, you will embody the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities:

  • Drive sales growth through effective marketing and merchandising of products within the department.
  • Assist in supervising and guiding department personnel to ensure exceptional customer service.
  • Delegate tasks and responsibilities to associates in accordance with duty rosters.
  • Order and maintain stock and supplies, while consistently monitoring their condition and presentation throughout the department.
  • Oversee product expiration dates and ensure proper rotation by removing expired items.
  • Hold department personnel accountable for their assigned duties and responsibilities.
  • Create department schedules, balancing requests and operational needs.
  • Provide assistance to customers in selecting and purchasing specialty coffee beverages and whole bean products (when applicable).
  • Maintain a clean and inviting customer service area and ensure equipment is well-kept.
  • Demonstrate a Customer 1st mentality in addressing customer needs.
  • Prepare a variety of customer beverage orders, including espresso drinks and the Coffee of the Day.
  • Adhere strictly to all Starbucks programs, policies, and promotions (e.g., Customer Voice, Siren’s Eye).
  • Follow store policies and procedures for operational flow at each station.
  • Perform cleaning tasks in accordance with established cleaning standards and collaborate effectively with the store team.
  • Present yourself professionally and maintain clear communication during all customer and partner interactions.
  • Conduct equipment maintenance in line with the preventative maintenance checklist.
  • Follow cash handling and register policies.
  • Adhere to inventory stocking and recording guidelines.
  • Communicate effectively with customers and associates.
  • Maintain professionalism, tact, and courtesy in all interactions, especially in high-pressure situations.
  • Comply with company policies and procedures, particularly regarding dress code, grooming, sanitation, and the maintenance of a harassment-free work environment.
  • Undertake any additional duties as assigned.
  • Collaborate effectively in a fast-paced and sometimes stressful environment.
  • Manage conflict in a reasonable, non-confrontational manner.
  • Handle customer and business information with honesty and integrity.
  • Follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Be capable of performing the essential functions of this position with or without reasonable accommodation.

Qualifications:

Minimum Requirements:

  • Availability and willingness to work weekends and holidays as needed.
  • Proficient written and oral communication skills.
  • Ability to handle stressful situations calmly, courteously, and tactfully, leaving a positive impression on both associates and customers.
  • Must be a trained and certified barista.

Desired Qualifications:

  • A work history that reflects reliability and integrity.
  • Previous experience in food handling.
  • Supervisory skills.

About Us:

From humble beginnings as a small grocery store in Cincinnati over a century ago, we have grown into the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different names. As America’s grocer, we take pride in uniting diverse teams driven by a passion for food and people, all with the common goal: To Feed the Human Spirit. With a rich history of innovation, we are dedicated to creating exceptional experiences for our customers, communities, and each other, placing food at the heart of our mission.

At our organization, people matter. We strive to provide the resources you need to craft your own recipe for success in both your professional and personal life. We help nourish your future by offering the support and care necessary for growth. If you are caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you are looking for a part-time role or a new career opportunity, we offer fresh possibilities for you. Apply today to join our Kroger family!

Job Posting Date: Fri, 25 Oct 2024 23:59:15 GMT

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