STARBUCKS/LEAD BARISTA-Kroger

Job Description

Job Title: STARBUCKS/LEAD BARISTA

Company: Kroger

Location: Plymouth, MI

Pay:

AI Pay Analysis: To provide a thorough analysis of the hourly rate for the “STARBUCKS/LEAD BARISTA” role in Plymouth, MI, I would need the specific hourly rate mentioned. However, generally speaking, lead baristas in the Plymouth area typically earn between $15 to $20 per hour, depending on experience, the type of establishment, and additional responsibilities. This rate is generally competitive compared to industry standards, which are often similar or slightly higher in urban settings. If the provided hourly rate falls within or above this range, it can be considered competitive and in line with local market trends for similar positions.

Job description:

Job Description: Coffee Department Lead

We are seeking a dedicated individual to ensure that our service standards are not only met but exceeded. This role involves providing customers with prompt and high-quality selections, purchases, and preparation of coffee beverages. The Coffee Department Lead will monitor overall department conditions, ensuring compliance with our established standards while embodying the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

With over a century of growth from a single grocery store in Cincinnati to becoming the nation’s largest grocer, our organization now operates nearly 2,800 stores across 35 states under 28 different brand names. As America’s grocer, we take immense pride in our diverse teams who are passionate about food and customer service, united by our mission: To Feed the Human Spirit. With a strong history of innovation, we continuously strive to create remarkable experiences for our customers, communities, and each other, with food at the center of it all.

At our company, people are our priority. We are dedicated to providing the tools and resources necessary for you to craft your own path to success both in your career and personal life. If you are caring, purpose-driven, and eager to learn, your potential is boundless.

Whether you are looking for a part-time opportunity or seeking a new career trajectory, we invite you to apply today and become a valued member of our Kroger family!

Minimum Qualifications:

• Availability to work weekends and holidays as required.
• Strong written and verbal communication skills.
• Ability to handle stressful situations with composure and courtesy, projecting a positive image to both associates and customers.
• Certification and training as a barista.

Desired Qualifications:

• Demonstrated reliability and integrity in previous roles.
• Experience in food handling.
• Supervisory abilities.

Key Responsibilities:

• Drive sales through effective marketing and merchandising of department products.
• Assist in the supervision and leadership of department personnel to ensure exceptional customer service.
• Delegate job assignments and responsibilities in alignment with duty rosters.
• Order and manage stock and supplies, ensuring the department’s conditions and appearance meet standards.
• Monitor code dates and product rotation, removing expired products as needed.
• Hold department personnel accountable for their assigned roles and responsibilities.
• Create and manage department schedules, balancing requests and business needs.
• Support customers in the selection and purchase of specialty coffee beverages and whole beans as applicable.
• Maintain cleanliness and appeal of customer service areas and equipment.
• Exhibit a Customer 1st mindset when addressing customer needs.
• Prepare a variety of beverages, including espresso drinks and the Coffee of the Day.
• Adhere to all Starbucks programs, policies, and promotions (e.g., Customer Voice, Siren’s Eye, etc.).
• Follow store policies and procedures to ensure efficient operational flow at each station.
• Conduct cleaning tasks according to established standards and collaborate as a team member within the store.
• Present oneself professionally and communicate effectively with customers and partners.
• Perform equipment maintenance in line with the preventative maintenance checklist.
• Adhere to cash handling and register policies.
• Follow outlined inventory stocking and recording protocols.
• Communicate effectively with both customers and associates.
• Maintain professionalism in all interactions, demonstrating tact, calmness, and courtesy.
• Comply with company policies and procedures, particularly concerning dress code, grooming, sanitation, and ensuring a harassment-free and non-discriminatory workplace.
• Undertake any other duties as assigned.
• Exhibit the ability to work collaboratively in a fast-paced and sometimes high-pressure environment.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Act with honesty and integrity regarding all customer and business information.
• Follow directions and seek assistance as necessary to resolve customer and business issues.
• Provide support and assistance to minors, individuals with special needs, and older adults as required.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

We look forward to your application and the possibility of you joining our team!

Job Posting Date: Fri, 25 Oct 2024 22:41:14 GMT

Apply now!