Supervisor Admitting-MyMichigan Health

Saginaw, MI
November 10, 2024
Full Time
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Job Description

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Job Title: Supervisor Admitting

Company: MyMichigan Health

Location: Saginaw, MI

Pay:

AI Pay Analysis: To provide an analysis of the hourly rate for the role of “Supervisor Admitting” in Saginaw, MI, it’s crucial to consider the typical salary range for this position in similar geographical areas. Generally, the hourly wage for a Supervisor in healthcare admissions can vary significantly based on experience, the size of the healthcare facility, and regional economic factors. In Michigan, the average hourly rate for this role typically ranges from $23 to $35. If the offered rate falls within or above this range, it can be considered competitive, especially if it includes benefits and opportunities for advancement. However, if it is below this range, it may not align with industry standards, potentially making it less attractive to candidates. For a specific evaluation, the actual offered rate would be needed for a more precise comparison.

Job description:

This position is primarily responsible for the daily operations of ambulatory registration and the preauthorization function. The role emphasizes promoting point-of-service collections in ambulatory clinics and Rural Health Clinics (RHC). It is essential to ensure that the admission and registration processes operate with high levels of productivity, accuracy, customer service, and compliance with regulatory requirements.

Responsibilities:

  • (60%) Evaluate and monitor employee performance daily to guarantee the accurate collection of patient information and data entry. This will support the development of a quality control process aimed at improving data integrity.
  • (20%) Provide support and guidance at various access points, ensuring the quality of registrations.
  • (20%) Facilitate and coordinate training and continuing education for admitting staff. This includes providing in-service training and communication regarding policy and procedure updates for ambulatory admitting personnel.

Other Duties and Responsibilities:

  • Initiate and facilitate problem-solving efforts with ancillary departments, physician offices, the billing department, and patients to address inquiries and resolve complaints.
  • Monitor the effectiveness of current policies and procedures and make modifications as necessary. Participate in system-wide quality improvement initiatives and teams.
  • Perform miscellaneous job duties as assigned, which may include management of communications staff, surgical scheduling staff, or volunteers.
  • Other duties as assigned.

Certifications and Licensures:

  • N/A

Required Education:

  • An Associate’s degree is required.
  • A Bachelor’s degree in business or a healthcare-related field is preferred, alongside Certification as a Healthcare Access Manager (CHAM) through the National Association of Healthcare Access Management (NAHAM) or as a Certified Revenue Cycle Representative (CRCR) through the Healthcare Financial Management Association (HFMA).

Other Information:
Experience, Training and Skills:

  • Three to five years of experience in Patient Accounting, Admitting, or a similar capacity within a healthcare setting.
  • Knowledge and skills in basic accounting, business writing, and computer systems, typically acquired through the completion of an Associate’s degree in business, accounting, or a related field; CHAM certification is required within one year of hire.
  • Exceptional customer service skills, alongside strong written and oral communication, problem-solving, and mentoring abilities.
  • Proficiency in Excel and Word, robust analytical skills, and effective human relations/interviewing skills.
  • Ability to function effectively in a team setting and demonstrate interpersonal skills necessary for successful communication with individuals and groups at all levels within the medical center.
  • Completion of mandatory Occupational Safety and Health Administration (OSHA) training annually in accordance with the Exposure Control Plan is required.

Physical/Mental Requirements and Typical Working Conditions:

  • The role may expose employees to stressful situations, including those involving public contact, trauma, grief, and death.
  • Ability to wear personal protective equipment, including latex materials or appropriate substitutes, as required for the position.
  • Must be able to move freely within the facility with or without assistive devices and perform the essential functions of the job as outlined in the job description.
  • Overall vision and hearing, with or without assistive devices, are necessary.
  • Regularly required to sit, stand, and walk for extended periods, and may also involve frequent postural changes, such as stooping, kneeling, or crouching.
  • Some exposure to bloodborne pathogens and other potentially infectious materials; adherence to MyMichigan Health policies on bloodborne pathogens and TB testing is mandatory.
  • Ability to manage multiple tasks, collaborate effectively with others, work independently, maintain regular and predictable attendance, and remain alert.
  • Overall dexterity is necessary, including handling, reaching, grasping, fingering, and feeling, with frequent repetitions of these movements.
  • The position has a Physical Demand Level classified as Sedentary, requiring occasional lifting or carrying of weights up to 10 lbs (0-33% of the workday).

Job Posting Date: Sun, 10 Nov 2024 06:38:40 GMT

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