System Reliability Engineer-BDO

Job Description

Job Title: System Reliability Engineer

Company: BDO

Location: Grand Rapids, MI

Pay: $120000 – 150000 per year

AI Pay Analysis: The hourly rate translating to an annual salary of $120,000 to $150,000 for a System Reliability Engineer in Grand Rapids, MI, is competitive and aligns well with industry standards for this role. According to various salary data platforms, the average salary for System Reliability Engineers typically falls in the range of $100,000 to $140,000, depending on experience, skills, and company size. Given that Grand Rapids’ cost of living is lower than larger tech hubs such as San Francisco or New York, the offered salary is attractive and should effectively attract qualified candidates. Overall, this compensation is reflective of the growing demand for reliability engineering skills in the tech industry, making it a strong offer for the region.

Job description:

The System Reliability Engineer (SRE) is tasked with collaborating with Infrastructure, Operations, and Development teams to enhance system resilience while prioritizing the end-user experience. This role emphasizes teamwork across these departments to automate processes, boost system scalability, and ensure high availability through the application of modern DevOps principles and best practices. The SRE proactively identifies and resolves system issues, champions continuous improvement, and provides development teams with the necessary tools, frameworks, and infrastructure to facilitate seamless integration and deployment.

Key Responsibilities:

• Measure and optimize system performance, focusing on advancing capabilities, anticipating customer needs, and fostering ongoing innovation.
• Collect and analyze metrics from operating systems and applications to assist in performance tuning and fault resolution.
• Design, implement, and maintain automation scripts and tools aimed at improving system reliability and efficiency.
• Collaborate with development teams to enhance services through thorough testing, well-defined release procedures, and effective instrumentation.
• Establish and manage service-level objectives (SLOs) to set clear system reliability goals.
• Balance feature development speed and reliability against well-defined service-level objectives.
• Implement monitoring practices to proactively address system issues.
• Work alongside Digital Experience Engineers and Developers to incorporate application instrumentation through code and APIs.
• Establish and adhere to OTEL standards for systems that cannot be monitored through conventional tools.
• Support incident management processes, including real-time troubleshooting, root cause analysis, and the development of preventative action plans.
• Create, maintain, and update system documentation to accurately reflect the latest infrastructure and processes.
• Perform other duties as required.

Qualifications:
Education:

• High School diploma/GED required.
• Bachelor’s Degree in Computer Science or Information Systems preferred.

Experience:

• A minimum of four (4) years of experience in .NET, JavaScript, or similar programming languages is required.
• Four (4) years of experience working within a cloud or hybrid infrastructure is preferred.
• Three (3) years of experience leading projects is preferred.
• Experience with distributed storage technologies such as NFS, HDFS, and Amazon S3 is preferred.

Licenses/Certifications:

• Microsoft AZ-305 certification preferred.
• Dynatrace Certified Professional preferred.

Technical Proficiencies:

• Proficient in modern Microsoft Windows Servers is required.
• Experience with Microsoft Azure is required.
• Familiarity with monitoring platforms such as Cisco ThousandEyes and Dynatrace is preferred.
• Knowledge of managing CI/CD pipelines (e.g., Jenkins, GitHub Actions, Azure DevOps) is preferred.
• Familiarity with Terraform is preferred.
• Knowledge of VMware ESXi/VSphere is preferred.
• Familiarity with Linux (RedHat) is preferred.

Additional Skills and Abilities:

• Proactive in identifying problems, performance bottlenecks, and areas for improvement.
• Understanding of observability standards, including OpenTelemetry, and experience in diverse environments.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer relationship skills.
• Capable of managing multiple complex projects and tasks simultaneously, with attention to detail.
• Ability to work independently, as well as collaboratively in a team environment.
• Skilled in planning and accomplishing goals utilizing extensive experience and judgment.
• Ability to remain composed under pressure and resolve unexpected challenges professionally.
• Able to communicate effectively with employees and management at all levels.
• Capability to foster consensus among diverse groups.
• Willingness to work after standard business hours and travel up to 25%.

Compensation:
Individual salaries are determined based on various factors, including qualifications, experience, skills, and geographic location. The national salary range is $120,000 – $150,000, with similar ranges applicable in specific locations such as Maryland and NYC/Long Island/Westchester.

Join us at BDO, where you will find more than a career; you’ll discover a work environment where your contributions are impactful and your individuality is valued. We offer flexibility and numerous opportunities for advancement within a culture centered on meaningful connections, curiosity, and authenticity, all while striving to make a positive difference in the world. Our mission is to help people thrive every day, focusing on delivering exceptional and sustainable outcomes for our people, clients, and communities. BDO is proudly an ESOP company, emphasizing a culture that prioritizes its people by sharing in our growth through beneficial ownership, enhancing financial well-being for our U.S. team.

We are committed to providing exceptional experiences for middle market leaders, utilizing industry insights and resources to navigate complex challenges effectively. Our ethos includes:

• Embracing diverse perspectives and valuing the experiences of our professionals and clients.
• Empowering team members to realize their full potential.
• Celebrating ingenuity and innovation to transform both our business and that of our clients.
• Prioritizing resilience and sustainability to positively impact individuals, clients, and communities.
• Offering comprehensive Total Rewards that extend beyond traditional benefits.

Benefits are subject to eligibility requirements. BDO is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Posting Date: Fri, 11 Apr 2025 22:13:41 GMT

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