Team Member Full Time-Planet Fitness

Lancaster, OH
April 26, 2025
Full Time
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Average Pay*: 12 to 15
*average hourly rate for this position in your area
Deadline date:
$0 - $0

Job Description

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Job Title: Team Member Full Time

Company: Planet Fitness

Location: Lancaster, OH

Pay: $12 – 14 per hour

AI Pay Analysis:

An hourly rate of $12 to $14 for a "Team Member Full Time" position in Lancaster, OH, is slightly below the local average for similar roles. For instance, a Sales Floor Team Member at Menards in Lancaster earns between $15 and $19 per hour, with an average of $16 per hour. (glassdoor.com) Similarly, a Crew Member at McDonald’s in Lancaster has a total pay range of $12 to $15 per hour, with an average of $14 per hour. (glassdoor.com) Additionally, a Team Member at White Castle in Lancaster earns an average of $20.65 per hour, which is 56% above the national average. (indeed.com) Therefore, the proposed rate is somewhat below the prevailing wages for comparable positions in the area.

Job description:

Are you looking to thrive in a dynamic, positive, and energetic work environment? Are you passionate about personal development and committed to self-improvement? If so, this may be the perfect opportunity for you. We are proud recipients of the 2019 Nationally Recognized People First Award for Planet Fitness, and we take great pride in fostering a culture that genuinely cares for our team members. We will equip you with the tools necessary for success both within and beyond the walls of Planet Fitness.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary
As a Team Member, you will play a crucial role in fostering a positive experience for our members by delivering unparalleled customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities

  • Warmly greet members, prospective members, and guests, ensuring exceptional customer service at all times.
  • Manage front desk operations, including:
    • Answering phone calls in a friendly manner, checking members in, facilitating new member sign-ups, and providing tours for prospective members.
    • Updating members’ accounts as needed.
    • Addressing member questions and concerns promptly and professionally, elevating issues to the Assistant Manager or Manager when necessary.
    • Assisting in maintaining the cleanliness and organization of the club.

Qualifications/Requirements

  • Prior customer service experience preferred.
  • Basic proficiency in computer skills.
  • A strong passion for fitness and health.
  • An upbeat and positive attitude.
  • Punctuality and reliability are essential.
  • Exceptional customer service skills, with the ability to interact positively and professionally with both members and colleagues, consistently exceeding expectations.
  • Strong listening skills, with the ability to empathize and problem-solve effectively.
  • Professional demeanor, demonstrating diplomacy in all interactions.

Benefits

  • Complimentary Black Card membership.
  • Access to a company Audible account.
  • Opportunities for career advancement.
  • Ongoing leadership training.
  • Full-time employee health insurance.
  • Free staff lunch each month.
  • Personal finance classes.
  • 401(k) plan with up to 4% employer match for full-time team members.

Physical Demands

  • Frequent standing and walking throughout the shift.
  • Continuous communication in person or via phone during the shift.
  • Occasionally required to lift up to 50 lbs.
  • Exposure to potentially hazardous chemicals during shift may occur.

Job Posting Date: Thu, 10 Apr 2025 22:28:01 GMT

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