Team Member Part Time-Planet Fitness
Job Description
Job Title: Team Member Part Time
Company: Planet Fitness
Location: Lancaster, OH
Pay: $12 – 14 per hour
AI Pay Analysis: The hourly rate of $12 – $14 for a “Team Member Part Time” role in Lancaster, OH, is considered somewhat competitive but may vary depending on the specific industry and the company’s financial standing. According to the Bureau of Labor Statistics, as of 2023, the median hourly wage for similar positions in retail and service sectors often falls within a range of $11 to $15, with the minimum wage in Ohio set at $9.30 per hour. This indicates that the offered pay is at least above the minimum wage and aligns with or slightly exceeds industry standards for entry-level positions in the area, particularly for roles that may require limited experience or specific skills. However, factors such as experience, benefits, and work environment could also influence the competitiveness of this pay rate.
Job description:
Are you looking to thrive in a dynamic, positive, and engaging work environment? Do you have a passion for personal development and a desire to continually improve yourself? If self-growth is important to you, then this opportunity is the perfect fit. We are proud recipients of the 2019 nationally recognized People First Award from Planet Fitness and are committed to fostering a culture that genuinely values our team members. We will equip you with the tools necessary for success, both within our organization and beyond.
Leadership Mission Statement: "Empowering our servant hearts to transform lives."
Role Summary
As a Team Member, you will play a crucial role in delivering a superior member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.
Essential Duties and Responsibilities
- Greet members, prospective members, and guests while delivering outstanding customer service.
- Manage all front desk activities, which include:
- Answering phone calls in a friendly manner, checking members in, signing up new members, and conducting tours for prospective members.
- Facilitating necessary updates to member accounts.
- Addressing member questions and concerns promptly and professionally, and escalating issues to the Assistant Manager or Manager when needed.
- Assisting in maintaining the cleanliness and organization of the club.
Qualifications/Requirements
- Customer service experience is preferred.
- Basic computer proficiency is required.
- A strong passion for fitness and health.
- A positive and energetic attitude.
- Punctuality and reliability are essential.
- Exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues, exceeding members’ expectations.
- Strong listening skills and the ability to empathize and solve problems.
- Demonstrated diplomacy in all interactions while using appropriate behavior and language.
Benefits
- Complimentary black card membership.
- Access to a company Audible account.
- Opportunities for career advancement.
- Ongoing leadership training programs.
- Health insurance for full-time employees.
- Free staff lunches each month.
- Personal finance courses.
- 401K plan with up to a 4% match for full-time team members.
Physical Demands
- Requires continual standing and walking throughout the shift.
- Involves frequent communication, whether in person or via phone.
- Ability to occasionally lift up to 50 lbs.
- May encounter toxic chemicals during the course of the shift.
Job Posting Date: Thu, 09 Jan 2025 04:44:23 GMT
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