Team Member Part Time-Planet Fitness

Job Description

Job Title: Team Member Part Time

Company: Planet Fitness

Location: Marion, OH

Pay: $12 – 14 per hour

AI Pay Analysis: The hourly rate of $12 to $14 for a “Team Member Part Time” position in Marion, OH, is generally on the lower end of the pay scale, especially considering current market trends and the rising cost of living. As of 2023, average hourly wages for similar roles in retail or food service typically range from $13 to $17, depending on the employer and the applicant’s experience or specific responsibilities. Additionally, factors such as local minimum wage laws, which in Ohio is $9.30 as of 2023, and the ongoing competition for labor in many industries could further affect the competitiveness of this pay rate. Overall, while this wage might attract some candidates, it may struggle to draw applicants in a competitive job market.

Job description:

Are you eager to thrive in a dynamic, positive, and energetic work environment? Do you prioritize personal development and self-improvement in your daily life? If so, this opportunity may be the perfect fit for you. We are proud to have received the 2019 National People First Award for Planet Fitness, reflecting our commitment to fostering a unique culture that genuinely cares for our team members. We equip you with the necessary tools for success both within and beyond Planet Fitness.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary:
As a Team Member, you will play a pivotal role in creating exceptional member experiences by delivering a high standard of customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities:

• Welcome members, prospective members, and guests with outstanding customer service.
• Manage all front desk activities, including:
  • Answering phones in a friendly manner, checking in members, signing up new members, and conducting tours for prospective members.
  • Facilitating necessary updates to member accounts.
  • Addressing member inquiries and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager as needed.
  • Assisting in maintaining the cleanliness and organization of the club.

Qualifications/Requirements:

• Prior experience in customer service is preferred.
• Basic proficiency in computer skills.
• A genuine passion for fitness and health.
• An upbeat and positive attitude.
• Punctuality and reliability are essential.
• Exceptional customer service skills, with the ability to engage positively and professionally with both members and colleagues to exceed their expectations.
• Strong listening skills with the capability to empathize and solve problems effectively.
• Demonstration of diplomacy in all interactions, utilizing appropriate behavior and language.

Benefits:

• Complimentary black card membership.
• Access to a corporate Audible account.
• Opportunities for professional advancement.
• Continuous leadership training.
• Health insurance for full-time employees.
• Monthly staff lunches at no cost.
• Personal finance classes.
• 401(k) plan with up to a 4% match for full-time team members.

Physical Demands:

• Continuous standing and walking throughout the shift.
• Regularly required to converse in person or over the phone during shifts.
• Ability to occasionally lift up to 50 lbs.
• May encounter toxic chemicals during shifts.

Job Posting Date: Thu, 09 Jan 2025 06:21:40 GMT

Apply now!