Team Member Part Time-Planet Fitness

Job Description

Job Title: Team Member Part Time

Company: Planet Fitness

Location: Tiffin, OH

Pay: $12 – 14 per hour

AI Pay Analysis: The hourly rate of $12 to $14 for a “Team Member Part Time” position in Tiffin, OH, appears to be on the lower end of the spectrum compared to industry standards, particularly for retail, food service, or customer service roles commonly associated with such titles. As of 2023, the national minimum wage is $7.25, and many employers in similar fields typically offer wages ranging from $13 to $18 per hour, especially considering the rising cost of living and competitive labor market. In Tiffin, where the economic conditions may influence pay rates, the offered range still reflects a less competitive compensation package, which could impact recruitment and retention efforts in attracting quality candidates.

Job description:

Are you eager to join a vibrant, positive, and energetic work environment? Do you have a passion for personal development and self-improvement? If fostering your growth each day is important to you, this opportunity may be the perfect fit. We are proud to have received the 2019 nationally recognized People First Award for Planet Fitness, reflecting our commitment to cultivating a unique culture that genuinely cares for our team members. We are dedicated to equipping you with the tools necessary for success both within and beyond Planet Fitness.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary
The Team Member will play a pivotal role in delivering a positive experience for our members by providing an exceptional level of customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities

• Welcome members, prospective members, and guests, delivering outstanding customer service.
• Manage all front desk operations, including:
  • Answering phones with a friendly demeanor, checking in members, enrolling new members, and providing tours to potential members.
  • Facilitating updates to member accounts as needed.
  • Addressing member inquiries and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager when necessary.
  • Assisting in maintaining the cleanliness and organization of the club.

Qualifications/Requirements

• Previous customer service experience preferred.
• Basic proficiency in computer systems.
• A strong passion for fitness and health.
• An upbeat and positive attitude.
• Punctuality and reliability are essential.
• Exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues, consistently exceeding member expectations.
• Strong listening skills, with the ability to empathize and resolve problems effectively.
• Demonstrated diplomacy in all interactions, utilizing appropriate behavior and language.

Benefits

• Complimentary black card membership.
• Access to the company’s Audible account.
• Opportunities for career advancement.
• Continuous leadership training programs.
• Health insurance for full-time employees.
• A complimentary staff lunch each month.
• Personal finance classes.
• 401K plan with up to a 4% match for full-time team members.

Physical Demands

• Continuous standing and walking during shifts.
• Frequent communication in person or via phone throughout shifts.
• Ability to occasionally lift up to 50 lbs.
• Occasional exposure to toxic chemicals during shifts.

Job Posting Date: Thu, 09 Jan 2025 05:52:51 GMT

Apply now!