Team Member Part Time-Planet Fitness

Job Description

Job Title: Team Member Part Time

Company: Planet Fitness

Location: Newark, OH

Pay: $12 – 14 per hour

AI Pay Analysis: The hourly rate of $12 to $14 for a “Team Member Part Time” position in Newark, OH, falls slightly below the national average for similar roles, particularly in retail and hospitality, where rates typically range from $13 to $18 per hour depending on experience and responsibilities. Considering Ohio’s cost of living and prevailing wage trends, this compensation may be considered competitive for entry-level positions but might not attract candidates looking for more substantial pay, especially in a tight labor market where many employers are offering higher wages to draw in talent. Overall, while the rate is within the state’s minimum wage laws and may appeal to certain job seekers, it may not align with the expectations of those experienced or in higher-demand roles.

Job description:

Are you looking to work in a vibrant and positive environment? Do you value personal development and strive for self-improvement? If so, this opportunity could be a perfect fit for you. We proudly hold the 2019 nationally recognized People First Award for Planet Fitness, reflecting our commitment to a culture that genuinely cares about our team members. We are dedicated to equipping you with the tools for success both inside and outside of Planet Fitness.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary
The Team Member plays a crucial role in fostering a positive experience for our members by delivering exceptional customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities

• Greet members, prospective members, and guests while providing outstanding customer service.
• Manage all front desk operations, which include:
  • Answering phone calls in a friendly manner, checking in members, processing new member sign-ups, and giving tours to prospective members.
  • Facilitating necessary updates to members’ accounts.
  • Addressing member inquiries and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager when necessary.
  • Assisting in maintaining the cleanliness and neatness of the club.

Qualifications/Requirements

• Previous customer service experience preferred.
• Basic proficiency in computer skills.
• A strong passion for fitness and health.
• An enthusiastic and positive attitude.
• Reliability and punctuality are essential.
• Exceptional customer service skills, with the ability to engage positively and professionally with members and colleagues, surpassing member expectations.
• Strong listening skills, with the ability to empathize and address concerns effectively.
• The capacity to demonstrate diplomacy in all interactions while using appropriate behavior and language.

Benefits

• Complimentary black card membership.
• Access to the company’s Audible account.
• Opportunities for career advancement.
• Ongoing leadership development training.
• Full-time employee health insurance.
• Monthly complimentary staff lunches.
• Personal finance classes.
• 401K plan with up to a 4% match for full-time team members.

Physical Demands

• Continuous standing and walking during shifts.
• Regular communication, both in person and over the phone.
• Ability to occasionally lift up to 50 lbs.
• Occasional exposure to toxic chemicals during shifts.

Job Posting Date: Thu, 09 Jan 2025 03:04:28 GMT

Apply now!