Team Member Part Time-Planet Fitness

Lancaster, OH
April 13, 2025
Part Time
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Average Pay*: 10 - 14
*average hourly rate for this position in your area
Deadline date:
$12 - $0

Job Description

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Job Title: Team Member Part Time

Company: Planet Fitness

Location: Lancaster, OH

Pay: $12 – 14 per hour

AI Pay Analysis: The hourly rate of $12 to $14 for a “Team Member Part Time” role in Lancaster, OH, is generally considered below the national average for similar positions, which typically range from $15 to $20 per hour, depending on the industry and specific job responsibilities. While wage levels can vary based on the cost of living in a particular area, Lancaster’s rate appears to be on the lower end of the spectrum, especially when considering rising inflation and the increasing minimum wage in many states. Therefore, while this pay scale may attract candidates seeking entry-level opportunities, it may be less competitive for more skilled applicants or those seeking better compensation, potentially impacting employee retention and satisfaction.

Job description:

Are you enthusiastic about contributing to a dynamic and uplifting work environment? Are you committed to personal growth and self-improvement? If the idea of enhancing your skills daily resonates with you, then this opportunity is ideal. We proudly received the 2019 nationally recognized People First Award from Planet Fitness, and we are dedicated to fostering a unique culture that genuinely values our team members. We equip you with the necessary tools for success both within Planet Fitness and beyond.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary:
As a Team Member, you will play a crucial role in creating a positive experience for our members by delivering exceptional customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities:

  • Welcome members, prospective members, and guests, ensuring an exceptional customer service experience.
  • Manage all front desk activities, which include:
    • Answering phones in a friendly manner, checking in members, facilitating new member sign-ups, and conducting tours for prospective members.
    • Updating member accounts as needed.
    • Addressing member inquiries and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager when necessary.
    • Assisting in maintaining the cleanliness and organization of the club.

Qualifications/Requirements:

  • Previous customer service experience is preferred.
  • Basic computer proficiency.
  • A strong passion for fitness and health.
  • An upbeat and positive attitude.
  • Punctuality and reliability are essential.
  • Exceptional customer service skills, with the ability to engage positively and professionally with members and colleagues to exceed expectations.
  • Strong listening skills paired with the capacity to empathize and problem solve.
  • Demonstrated diplomacy and appropriate behavior in all interactions.

Benefits:

  • Complimentary black card membership.
  • Access to the company Audible account.
  • Opportunities for career advancement.
  • Ongoing leadership training.
  • Full-time employee health insurance.
  • Monthly staff lunches at no cost.
  • Personal finance classes.
  • 401K plan with up to 4% company match (available to full-time team members).

Physical Demands:

  • Continuous standing and walking during shifts.
  • Frequent verbal communication in person and over the phone throughout shifts.
  • Ability to occasionally lift up to 50 lbs.
  • Occasional exposure to toxic chemicals during shifts.

Job Posting Date: Fri, 11 Apr 2025 02:36:06 GMT

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