Test Administrator – Dearborn, MI-Pearson

Job Description

Job Title: Test Administrator – Dearborn, MI

Company: Pearson

Location: Dearborn, MI

Pay: $17.75 per hour

AI Pay Analysis: As of October 2023, an hourly rate of $17.75 for a Test Administrator role in Dearborn, MI, is generally considered below the average for similar positions in the region. Test Administrators typically earn between $18 to $25 per hour, depending on experience and qualifications, with some variations based on the specific employer and job requirements. Given the cost of living in Michigan and the nature of the role, which may involve responsibilities such as overseeing testing processes and ensuring compliance, $17.75 may not be competitive enough to attract and retain qualified candidates, especially when considering the potential for higher wages in nearby metropolitan areas.

Job description:

Pearson VUE is the global leader in computer-based testing for information technology, academic, government, and professional testing programs worldwide. We provide a comprehensive suite of services, ranging from test development to data management, and deliver examinations through an extensive and secure network of test centers located in over 180 countries. Each year, we validate the skills and knowledge of millions of individuals.

As a division of Pearson, the world’s foremost learning company with a global presence and market-leading ventures, we are committed to fostering career development. Pearson is publicly traded on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

We are currently seeking a dedicated and professional part-time Test Administrator to join our team in Dearborn, MI (835 Mason St.). The starting pay for this position is $17.75 per hour, and it is eligible for benefits effective on the hire date, including:

• Medical, Dental, Vision, Life, Short-Term Disability, and Voluntary Long-Term Disability benefits.
• Paid holidays, vacation, sick leave, and personal days in accordance with NCS Pearson policies.
• 401(k) Retirement Plan with employer matching.
• Employee Stock Purchase Plan (bi-annual enrollment).
• Tuition Reimbursement.
• Company-paid life insurance and business travel insurance.

Responsibilities

The Test Administrator is responsible for ensuring secure exam delivery and providing exceptional customer service in a welcoming environment. Key responsibilities include:

• Complying with all testing procedures and strictly adhering to company policies with sound judgment.
• Checking in candidates, verifying identification, and explaining the exam process.
• Proctoring candidates during examinations.
• Collaborating with internal departments to resolve technical issues.
• Performing light housekeeping duties, including vacuuming and sanitizing equipment after each candidate’s examination.

Schedule Requirements

We seek an ideal candidate who exhibits strong teamwork and is available to work various shifts from Monday to Saturday, between 7:00 AM and 8:00 PM, with an expectation of working 1-2 Saturdays per month. Flexibility in scheduling is essential. This position is strictly part-time, requiring 8 to 20 hours per week, with the possibility of increased hours as needed. Schedules will be provided at least two weeks in advance.

Qualifications

• A high school diploma or equivalent is required.
• A minimum of one year of customer service experience is preferred.
• Experience in proctoring or invigilating exams is highly desirable.
• Flexibility in work hours and days is mandatory.
• Proficiency in Microsoft Office (Word, Excel, Outlook) at a beginner to intermediate level.
• Must be able to sit for extended periods, escort candidates to and from testing rooms, and perform physical tasks such as bending, stooping, and lifting up to 20 lbs. with reasonable accommodation.
• Comfortable in a quiet testing environment, with the ability to hear soft voices and observe details at a distance.

Job Posting Date: Sun, 19 Jan 2025 08:14:47 GMT

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