Test Administrator – East Grand Rapids, MI-Pearson

Grand Rapids, MI
March 10, 2025
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Average Pay*: $13 - $21
*average hourly rate for this position in your area
Deadline date:
$9 - $9

Job Description

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Job Title: Test Administrator – East Grand Rapids, MI

Company: Pearson

Location: Grand Rapids, MI

Pay: $17.75 per hour

AI Pay Analysis: The hourly rate of $17.75 for a “Test Administrator” role in East Grand Rapids, MI, is slightly below the industry average for similar positions. While entry-level Test Administrators typically earn between $15 to $20 per hour, depending on experience and specific job requirements, positions in more urban or competitive areas may offer rates upwards of $20. In East Grand Rapids, the cost of living is moderate, and competitive wages might reflect that, making this rate less attractive compared to other options in the state. Overall, $17.75 is on the lower end of the pay spectrum for this role, potentially impacting the ability to attract qualified candidates.

Job description:

Pearson VUE (www.pearsonvue.com) is the world leader in computer-based testing, serving a diverse range of testing programs across information technology, academia, government, and professional fields. We offer a comprehensive suite of services encompassing test development and data management, delivering exams through the most extensive and secure network of test centers in over 180 countries. Each year, we validate the skills and knowledge of millions of individuals through our rigorous examination processes.

As a proud division of Pearson, the world’s foremost learning company with global reach and industry-leading businesses, we are listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

At Pearson VUE, we provide a dynamic environment conducive to career growth. We are currently seeking a dedicated part-time Test Administrator to join our Grand Rapids, MI team (2851 Charlevoix Drive SE). The starting pay for this position is $17.75 per hour, with eligibility for accrued paid sick time.

Responsibilities

The Test Administrator role is essential in delivering secure exam sessions while providing exceptional customer service in a welcoming environment. Key responsibilities include:

  • Complying with all testing protocols and rigorously following company policies with sound judgment.
  • Checking in candidates, verifying their identification, and clearly explaining the examination process.
  • Proctoring candidates during the testing sessions.
  • Coordinating with internal departments to troubleshoot and resolve technical issues.
  • Performing light housekeeping duties, such as vacuuming and sanitizing keyboards after each candidate’s exam.

Schedule Requirements

We seek candidates who exemplify teamwork and possess the flexibility to work various shifts, Monday through Saturday, between 7:30 AM and 8:00 PM. This part-time position will typically involve 10 to 15 hours per week, with the possibility of additional hours as needed. Schedules will be provided at least two weeks in advance.

Qualifications

  • A high school diploma or equivalent is required.
  • A minimum of one year of customer service experience is preferred.
  • Experience in proctoring or invigilating exams is highly valued.
  • Candidates must demonstrate flexibility in their work hours and days.
  • Proficiency in Microsoft Office (Word, Excel, and Outlook) at a beginner to intermediate level is necessary.
  • The ability to sit for extended periods, escort candidates to and from testing rooms, bend, stoop, and lift up to 20 lbs. (with reasonable accommodation) is required.
  • Candidates should be comfortable in a quiet testing environment, able to hear soft voices and see details clearly from a distance.

Job Posting Date: Sun, 02 Mar 2025 07:05:17 GMT

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