Test Administrator – Troy, MI-Pearson

Job Description

Job Title: Test Administrator – Troy, MI

Company: Pearson

Location: Troy, MI

Pay: $17.75 per hour

AI Pay Analysis: The hourly rate of $17.75 for a Test Administrator in Troy, MI, is generally considered to be on the lower end of the pay scale for this role, depending on qualifications and experience. According to various salary surveys and local job postings, typical hourly wages for Test Administrators in similar positions usually range between $20.00 and $30.00 per hour. Factors such as company size, specific duties, and required qualifications can influence pay, but this rate may struggle to attract candidates in a competitive job market, especially given the rising cost of living in many areas, including Troy. Overall, while this wage may align with entry-level positions, it may not be sufficient for experienced individuals in the field.

Job description:
Pearson VUE is the premier global leader in computer-based testing, providing comprehensive services for information technology, academic, government, and professional testing programs worldwide. With an extensive network of test centers in over 180 countries, Pearson VUE validates the skills and knowledge of millions of individuals annually. As a subsidiary of Pearson, the world’s foremost learning company, we maintain a strong presence in the market, with our company listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

We invite you to join our dynamic team as a regular part-time Test Administrator at our TROY, MI location (City Center Building, 888 W. Big Beaver Rd, Suite 490). This role offers a competitive starting wage of $17.75 per hour and eligibility for accrued paid sick time.

The primary responsibility of the Test Administrator is to ensure secure exam delivery while providing exceptional customer service in a welcoming environment. Key responsibilities include:

– Adhering to all testing protocols and company policies with careful judgment.
– Checking in candidates, verifying their identification, and explaining the exam process.
– Proctoring candidates during the examination.
– Collaborating with internal departments to troubleshoot and resolve technical issues.
– Performing light housekeeping tasks, including vacuuming and sanitizing keyboards after each examination.

Our ideal candidate embodies teamwork and demonstrates a willingness to work a variety of shifts from Monday to Saturday, between 7:30 AM and 8:00 PM, with a commitment of approximately 2-3 Saturdays per month. Flexibility in scheduling is essential, as this position maintains a part-time status of 12 to 20 hours per week, with potential for additional hours as necessary. Schedules are provided at least two weeks in advance.

Qualifications for the role include:

– A high school diploma or equivalent is required.
– A minimum of one year of customer service experience is preferred.
– Experience in proctoring or invigilating exams is highly desirable.
– Flexibility in work hours and days is essential.
– Proficiency in Microsoft Office (Word, Excel, and Outlook) at a beginner to intermediate level.
– Ability to sit for extended periods and escort candidates to and from the testing room, with the capacity to bend, stoop, and lift up to 20 lbs. with reasonable accommodation.
– Comfort in a quiet testing environment with the ability to hear soft voices and observe details from a distance.

If you’re seeking an environment conducive to career growth and development, we encourage you to apply.

Job Posting Date: Wed, 29 Jan 2025 06:47:56 GMT

Apply now!