Title Specialist I (Manheim)-Cox Enterprises

Job Description

Job Title: Title Specialist I (Manheim)

Company: Cox Enterprises

Location: Carleton, MI

Pay: $16.15 – 24.23 per hour

AI Pay Analysis: The hourly rate of $16.15 to $24.23 for the Title Specialist I position at Manheim in Carleton, MI, appears to be within a competitive range, yet it may vary based on experience, skills, and the specific demands of the role. According to data from similar positions in the automotive and title administration sectors, typical hourly wages for entry-level to mid-level title specialists generally fall between $15 and $25, making this offering aligned with industry standards. However, it’s essential to consider factors such as local cost of living, benefits associated with the position, and potential for advancement when determining overall competitiveness.

Job description:
Job Responsibilities:
– Process and re-assign titles for vehicles sold at auction.
– Examine vehicle titles for accuracy and compliance with specified requirements, ensuring validation of acceptance in the relevant state. Confirm correct VIN numbers, odometer readings, release of liens, and that titles show no alterations.
– Assess title documents for negotiability and potential fraud while reporting any discrepancies.
– Collaborate with customers, dealers, and regulatory agencies to resolve title issues, and assist management in negotiating price adjustments between buyers and sellers as needed.
– Maintain up-to-date knowledge of current DMV laws and regulations regarding vehicle titles, interpreting titling regulations for each applicable state.
– Professionally manage incoming telephone calls, routing them to the appropriate personnel or department as necessary.
– Generate outstanding title reports, reviewing and contacting sellers regarding any outstanding titles.
– Perform additional duties such as processing sale day transactions utilizing the AS400 system and providing exemplary customer service.
– Verify purchases in-lane using the DVR system.
– Access and update client information from Auction Access.
– Assist with sale day settlement balancing.
– Ensure front counter coverage is maintained.
– Consistently demonstrate a commitment to client satisfaction, exemplifying the behaviors representative of Cox culture.
– Be prepared to work overtime (beyond 40 hours per week) as dictated by business needs.
– Execute other duties as assigned by management.
– Travel and/or work overtime may be required based on business demands.

Qualifications:
– High School Diploma or equivalent is required.
– Generally, less than 2 years of relevant experience in the auction/automotive industry or at the DMV is necessary.
– A valid driver’s license and a safe driving record are mandatory.
– Strong communication skills are required.
– Possess effective problem-solving and organizational abilities.
– Basic computer and software proficiency is essential.

This posting aims to outline the general content of the requirements for this position, and it should not be interpreted as an exhaustive list of duties, responsibilities, or qualifications.

Drug Testing:
To be considered for employment in this role, candidates must successfully pass a pre-employment drug test. Please note that while Cox Automotive does not currently conduct a pre-employment drug test for marijuana for this position, we do maintain a drug-free workplace policy. As such, possession, use, or being under the influence of illegal drugs during work hours, on company premises, or in company vehicles is strictly prohibited.

Benefits:
Employees are entitled to a minimum of sixteen hours of paid time off each month, along with seven paid holidays throughout the calendar year. Additional paid time off may be available for bereavement, voting, jury duty, volunteering, military leave, and parental leave.

About Us:
Cox Automotive is committed to redefining the car buying, selling, and ownership experience through innovative technology and exceptional service for both drivers and dealers. Our employees engage with renowned consumer brands such as Autotrader and Kelley Blue Book, as well as industry-leading entities like vAuto and Manheim, all while enjoying a people-centric culture that reflects our work environment at Cox. Benefits may include comprehensive healthcare insurance (medical, dental, vision), retirement planning (401(k)), as well as various paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on available benefits, please visit our benefits page. Cox is an Equal Employment Opportunity employer – all qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided upon request to qualified applicants or employees with disabilities, unless they would impose an undue hardship.

Applicants must be authorized to work in the United States for any employer without current or future sponsorship.

Job Posting Date: Thu, 20 Mar 2025 07:21:19 GMT

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