Truck Store Manager-T-Mobile

Job Description

Job Title: Truck Store Manager

Company: T-Mobile

Location: Macedonia, OH

Pay: $66200 – 119400 per year

AI Pay Analysis: The hourly rate for a “Truck Store Manager” in Macedonia, OH, translates to an annual salary range of approximately $66,200 to $119,400. This range is competitive, especially when compared to national averages for similar roles, which typically fall between $50,000 and $90,000, depending on experience and regional cost of living. Given Ohio’s lower cost of living compared to major urban centers, this salary range seems attractive and likely aligns well with industry standards for retail management within the transportation sector. Overall, this compensation appears favorable and should draw well-qualified candidates.

Job description:

At T-Mobile, we prioritize your growth and success! Our Total Rewards Package ensures that our employees receive the same exceptional care that we extend to our customers. Each team member enjoys a competitive base salary alongside a comprehensive compensation package. We create wealth-building opportunities through our annual stock grants, employee stock purchase plans, a 401(k), and year-round access to complimentary financial coaches. This is how we empower our employees to be UNSTOPPABLE!

Job Overview
The Manager of Mobile Showrooms will provide daily operational oversight and leadership for T-Mobile’s Mobile Showrooms employees. By fostering a strong customer focus, this role will establish a loyal customer base and act as a Brand Ambassador within the community for T-Mobile’s mobile showroom locations and events. The Manager will oversee the event marketing process, which includes strategic planning, creative development, execution, measurement, and communication, ensuring alignment with T-Mobile’s brand, business, and communication objectives. This role is also responsible for building relationships with local organizations and businesses to drive store traffic and will work cross-functionally with various internal departments, event properties, agencies, and senior leadership.

Job Responsibilities

• Event Management, Brand Ambassador, Logistics, Planning:
  Manage and execute Mobile Showroom events from inception to completion, establishing metrics to measure success and ensure alignment with broader program strategy and objectives. Lead mobile showroom employees to deliver an exceptional customer experience, fostering an energized atmosphere that prioritizes customer satisfaction across all sales and service transactions.

• Partner Event Management:
  Oversee onsite management for branded retail partner locations, focusing on logistics, planning, and training. Collaborate with store leadership to set event goals and objectives, providing coaching to deliver premier customer service alongside sales representatives and managers.

• Mobile Showroom Program Management:
  Collaborate with corporate, field, local, and retail marketing teams to take ownership of the program’s planning, implementation, execution, and reporting, ensuring timeliness and brand consistency. Customize events to leverage the unique opportunities presented by the Mobile Showroom program, maximizing impact through collaboration with Corporate Marketing, OEMs, regional stores, and local marketing teams.

• Community Outreach & Support:
  Actively engage with the local community to network and promote the mobile showroom and the T-Mobile brand through relationships, referrals, and events. Identify community needs where T-Mobile can provide positive impact and design plans to address these opportunities.

• Management Responsibilities:
  Oversee talent management including recruiting, hiring, and the formulation of store schedules. Provide performance feedback either directly or through the Associate Manager. Cultivate team pride and celebrate successes to motivate store teams. Provide coaching and development opportunities that align with team members’ interests and career aspirations.

Education:

• High School Diploma or GED (Required)

Work Experience:

• 2-4 years of retail management experience in a high-volume environment (Required)

Knowledge, Skills, and Abilities:

• Proven retail store management experience in a high-volume setting
• Expertise in event management, ensuring comprehensive execution from concept through the post-event phase
• Ability to enhance customer engagement and service capabilities
• Passion, integrity, and energy to cultivate a dynamic work environment that facilitates a world-class shopping experience
• Critical thinking and composure in high-pressure situations
• Experience in cross-functional relationships with various support teams or corporate departments (HR, Operations, Training, Marketing)
• In-depth knowledge of retail systems and procedures
• Active participation in community outreach initiatives

Licenses and Certifications:

• Must be at least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required: Yes
DOT Regulated Position: No
Safety Sensitive Position: No

Base Pay Range: $66,200 – $119,400
Corporate Bonus Target: 10%

The compensation range provided is for successful candidates in this role. Actual pay will depend on various factors, including work location, qualifications, and experience, which may result in variances within the stated range.

At T-Mobile, employees in regular roles are eligible for annual bonuses or periodic incentives according to their positions. Most corporate employees can receive a year-end bonus based on performance, set as a percentage of the previous year’s eligible earnings. Certain Customer Care positions may qualify for monthly bonuses based on individual or team performance. To explore salary information based on hiring location, please visit: https://paylookup.t-mobile.com/paylookup?reqID=REQ305226&paradox=1

T-Mobile is committed to fostering a culture that emphasizes growth. Our comprehensive benefits package includes medical, dental, and vision insurance, flexible spending accounts, 401(k) plans, employee stock grants and purchase plans, paid time off, and paid holidays. We also offer parental and family leave, childcare subsidies, tuition assistance, and voluntary insurance options among others. To discover more about T-Mobile’s outstanding benefits, visit our website.

Never Stop Growing!
As a member of the T-Mobile team, you become part of an environment that encourages exploration and career advancement. We believe in supporting our employees in their personal and professional development. By considering this opportunity, you are demonstrating your commitment to growth and aligning with our values. You are truly unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All employment decisions are made without regard to race, age, gender, sexual orientation, or any other status protected by law. Discrimination and harassment based on these factors are incompatible with our company values and will not be tolerated.

We welcome talent in all forms. If you require reasonable accommodations during the application or interview process due to a disability, please reach out to us at [email protected] or call 1-844-873-9500. This contact method is reserved solely for accommodation requests, and we are unable to address inquiries regarding positions through this channel.

Job Posting Date: Wed, 12 Feb 2025 06:11:28 GMT

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