Valet Attendant – MGM Grand Detroit-MGM Resorts International

Job Description

Job Title: Valet Attendant – MGM Grand Detroit

Company: MGM Resorts International

Location: Detroit, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for the Valet Attendant role at MGM Grand Detroit, it’s essential to compare it against industry standards and local averages for similar positions in Detroit, MI. As of late 2023, valet attendants in the Detroit area typically earn between $12 to $20 per hour, depending on experience, tips, and additional benefits. MGM Grand, being a well-known establishment, often pays on the higher end of the spectrum and may offer additional perks like tips and benefits that can enhance overall compensation. If the hourly rate is within or above this range, it can be considered competitive, particularly in comparison to smaller establishments. Therefore, the competitiveness of the wage will depend on the specific figure you provide for the hourly rate.

Job description:

Join the Excitement at MGM Resorts International

Have you ever imagined working in an environment brimming with excitement, diversity, and entertainment? At MGM Resorts, we are looking for enthusiastic team players to help us craft unforgettable experiences for our guests.

Position Overview: Valet Attendant

As a Valet Attendant at MGM Resorts International, you will play a crucial role in ensuring our guests enjoy an exceptional experience by providing safe and professional parking services. By understanding each guest’s unique story and needs, you will create memorable moments that extend beyond their stay.

Starting Rate: $15.54 per hour, plus tips

Key Responsibilities:

• Greet all arriving guests warmly at the Valet Entrance, providing courteous, efficient, and engaging valet services.
• Collect vehicle claim checks and retrieve guest vehicles promptly for their departure.
• Assist guests in need of special accommodations.
• Report any issues or potential problems to security or your immediate supervisor to prevent traffic congestion and delays at the valet entrance.
• Regulate the movement and flow of vehicles to ensure an efficient valet operation.
• Respond to guest inquiries regarding hotel registration, dining options, events, activities, and attractions.
• Resolve guest concerns within your authority and escalate to a supervisor when necessary.
• Report any claims of theft or missing items to your supervisor and/or hotel security for further investigation.
• Assist bell staff with luggage movement as needed.

Ideal Candidate Qualifications:

• Strong perception and awareness of individual guest needs, with the ability to handle all situations calmly and professionally.
• Proficient in computer applications including Outlook, MS Word, Excel, and PowerPoint, as well as knowledge of office equipment.
• Excellent organizational skills, capable of functioning effectively under time constraints while maintaining attention to detail.
• Strong listening and judgment skills.
• Familiarity with accommodations, room capacities, and hotel amenities.
• Exceptional customer service and interpersonal skills to communicate effectively with all business contacts.

Perks & Benefits:

• Access to wellness incentive programs to support your physical and mental health.
• Health & Income Protection Benefits (for eligible employees).
• Opportunities to maintain a work/life balance.
• Discounts across company hotels, food and beverage, retail, and entertainment experiences.
• Complimentary meals in our employee dining room.
• Free parking during and after your shift.
• Diverse programs and networking opportunities designed to support your career advancement.
• Volunteer opportunities to give back to the community.
• Additional discounts with company partners for travel, electronics, online shopping, and more.

Are You Ready to Join the Show? Apply today and be part of an extraordinary team at MGM Resorts International!

Job Posting Date: Sun, 27 Oct 2024 06:24:20 GMT

Apply now!