Wait Staff/Server-Healthcare Services Group

Jackson, MI
October 31, 2024
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Job Description

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Job Title: Wait Staff/Server

Company: Healthcare Services Group

Location: Jackson, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for a “Wait Staff/Server” role in Jackson, MI, it’s essential to consider both local and national standards. Generally, wait staff in the U.S. earn between $10 to $15 per hour, not including tips, which can significantly increase overall compensation. In Jackson, MI, the average wage for servers typically falls within this range, often aligning closely with minimum wage laws and local cost of living adjustments. If the hourly rate in question is within or slightly above this range, it can be deemed competitive; however, if it is significantly lower, it may not attract high-quality candidates due to the financial pressures of the area. Additionally, considering the tipping culture in the service industry, overall earnings should be taken into account for a complete assessment.

Job description:

Overview

Who We Are
Healthcare Services Group (HCSG) is a seasoned partner in managing housekeeping, laundry, dining, and nutritional services within the healthcare sector. With over 45 years of experience, we have delivered essential services to thousands of healthcare communities nationwide. Our commitment to treating our customers and employees with respect has earned us recognition, and we continuously strive for excellence through an evolving focus on training and the development of team members at all levels.

Our Company Purpose & Values
Our purpose is to foster fulfillment in communities. The values of Integrity, Collaboration, Empowerment, Passion, and Perseverance (also known as Grit) guide our decisions and actions, both in the workplace and beyond.

Who You Are
You are driven, ambitious, and possess a genuine calling to serve others, with a desire to make a positive impact on your community. You thrive in collaborative environments, are willing to roll up your sleeves, and consistently go above and beyond to achieve your objectives. Your passion lies in delivering the highest quality customer and resident experience every day.

What We Offer
HCSG provides a comprehensive suite of benefits designed to support the health and well-being of our associates and their families. Our aim is to enhance the overall quality of life for our associates and their loved ones.

  • Benefits: Complimentary Telemedicine and Prescription Discount Program, along with various medical, dental, vision, and supplemental health plans (availability may vary by state).

  • Training: We prioritize the development and education of our associates. Our promotions-from-within philosophy creates opportunities for a dynamic and rewarding career within HCSG.

  • Employee Assistance Programs: Complimentary access for employees and their families to health, financial, and family services designed to promote welfare and support mental and physical health.

  • Employee Recognition Programs: We actively recognize employees who embody our Company Purpose and are dedicated to #GoingBeyond for our Clients, Residents, and Employee Communities.

  • Going Beyond Assistance Fund: A 501(c)(3) nonprofit established by HCSG to serve as a charitable employer-sponsored disaster relief organization providing emergency, hardship, and disaster assistance to HCSG employees and their dependents.

  • Paid Holidays and Vacation: Available for eligible employees.

  • Early Access to Earnings: Employees can access a portion of their earnings in advance through the PNC EarnedIt program.

  • Employee Stock Purchase Plan: An investment opportunity offered to all eligible employees after two years of service.

  • Nationwide Opportunities: Transfer options available nationwide, ideal for active military personnel and their families.

Keeping You Safe

  • The health and safety of our employees and the resident communities we serve are our top priorities.
  • Personal Protective Equipment (PPE) will be provided to all employees and must be worn for all relevant functions.
  • Employees must comply with all COVID-19 vaccination policies as mandated by state, local, and customer requirements.

Why HCSG
At HCSG, we offer a fulfilling, collaborative, and structured environment designed to facilitate your success in serving our communities. Our commitment to growth and leadership opportunities ensures robust career progression for our associates.

Position Summary

  • Wait Staff/Server: Assist in meal service in accordance with established policies and procedures, as directed by the Food Services Director/Manager or Cook, ensuring a consistent quality of food service is maintained. Responsibilities include reviewing meal tickets, arranging prepared food and beverages on trays, and transporting meals at designated times. Additional duties may be assigned by the Cook or Food Services Director/Manager.

  • Safety: Utilize appropriate protective gear for all duties, mix and use cleaning solutions safely, and promptly report equipment or supply needs to supervisors. Follow infection control and universal precautions protocols to maintain a sanitary environment.

  • Punctuality: Demonstrate consistent attendance and punctuality, completing assigned tasks according to schedule, and responding to pagers in a timely manner.

  • Customer Experience: Represent HCSG positively by following directions, maintaining courtesy, and collaborating effectively with supervisors, co-workers, and client staff.

  • Resident Interaction: Maintain positive and respectful interactions with residents, staff, and facility guests.

Qualifications

  • Exhibit a positive attitude and the capacity to follow both oral and written instructions while performing routine tasks consistently.
  • After receiving appropriate training, apply leadership skills to fulfill responsibilities autonomously and safely.
  • A high school diploma or equivalent is preferred; specialized training in food service is desirable. Completion of an approved sanitation and safety course may be required.
  • Current ServSafe and/or Food Handler certification is required in accordance with State/County regulations.
  • Must be punctual and adhere to scheduled work hours.
  • Compliance with COVID-19 vaccination policies is mandatory, as required by state, local, and customer mandates.
  • Capability to lift/carry up to 10 pounds, push/pull up to 50 pounds, and stand, sit, bend, and walk for extended periods.
  • Ability to perform routine tasks continuously within a food and cleaning product environment.
  • Residency within the service area is required.

HCSG proudly upholds equal opportunity employment, ensuring fairness to all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or any other legally protected status. We comply with all applicable state and local laws alongside federal regulations governing nondiscrimination in each location where we operate.

HCSG is dedicated to fostering a vibrant company culture that empowers employees to be their authentic selves while serving our resident and client communities. We believe in creating an environment where all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, feel safe, respected, and valued, with their viewpoints, thoughts, and ideas welcomed and embraced.

Job Posting Date: Thu, 31 Oct 2024 05:59:02 GMT

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