Job Description
Job Title: Weekend 11:00am-7:30pm
Company: Planet Fitness
Location: Chillicothe, OH
Pay: $11 per hour
AI Pay Analysis:
An hourly rate of $11 for a "Weekend 11:00am-7:30pm" role in Chillicothe, OH, is below the average for similar positions in the area. For instance, retail sales associates in Chillicothe earn an average of $12.89 per hour, while fast food workers average $13 per hour. (indeed.com, salary.com) Additionally, positions requiring similar skills, such as technicians, have an average hourly wage of $22.17. (indeed.com) Therefore, the proposed rate appears to be below industry standards for comparable roles in this location.
Job description:
We are seeking a motivated Member Services Representative to join our team! Bilingual candidates proficient in English and Spanish are encouraged to apply. As a vital member of our staff, you will provide exceptional customer service to Planet Fitness members, prospective members, and guests, ensuring a superior "Judgement Free" experience.
Key Responsibilities:
Customer Service and Front Desk Activities:
- Welcome members and guests, delivering outstanding customer service to ensure a comfortable and inviting atmosphere.
- Answer phone calls warmly and assist with a variety of inquiries.
- Check in members, conduct tours, sign up new members, log amenities, and communicate updates and events effectively.
- Address member questions and concerns promptly and professionally.
- Process beverage or merchandise purchases using the point-of-sale system.
- Utilize the POS system for membership card issuance, address changes, and billing or payment inquiries.
Club Cleanliness and Maintenance:
- Maintain a clean and organized front desk and lobby area.
- Perform regular facility upkeep, including cleaning spills under equipment, trash removal, window and mirror cleaning, and re-racking weights.
- Ensure all exercise equipment and tanning beds are cleaned regularly.
- Maintain cleanliness and adequate supplies in restrooms and wet areas.
Qualifications & Requirements:
- Applicants must submit to a 7-year criminal background check within the first week of hire; continued employment is contingent upon a satisfactory outcome.
- Exceptional customer service skills with the ability to engage positively and professionally with members and co-workers, exceeding expectations.
- Prior customer service experience is preferred.
- Candidates must be at least 18 years of age.
- High school diploma or GED equivalent is required.
- An upbeat, positive, and professional demeanor is essential.
- Punctuality and reliability are crucial.
- Obtain and maintain CPR/AED certification as required by the company and be physically capable of performing CPR/AED in emergencies.
Physical Demands/Requirements:
- Ability to walk and stand for extended periods and to frequently stoop, bend, kneel, crouch, climb, reach, twist, grasp, and perform repetitive hand motions.
- Occasional lifting, carrying, pushing, or pulling of moderate weight (up to 50 lbs).
- Capacity to communicate effectively in person or on the phone throughout the shift.
- Maintain the physical ability to administer CPR in emergencies.
- Vision and hearing should be within normal ranges, with or without correction.
Why You Should Join Planet Fitness:
- Participate in transforming lives daily by contributing to a healthier planet.
- Collaborate with a talented, dynamic group of professionals.
Please note that we participate in E-Verify for all locations in Utah.
Job Posting Date: Thu, 24 Apr 2025 22:19:34 GMT
Apply now!