Weekends Only-Planet Fitness

Job Description

Job Title: Weekends Only

Company: Planet Fitness

Location: Columbus, OH

Pay: $12.5 per hour

AI Pay Analysis: An hourly rate of $12.50 for a “Weekends Only” role in Columbus, OH, is generally below the standard for many entry-level positions in the area, particularly given the rising minimum wage and living costs. As of 2023, the minimum wage in Ohio is $10.10, meaning this rate is slightly above that but may not be competitive for roles that typically require more significant commitment or specialized skills. In Columbus, roles such as retail, customer service, or food service often offer pay rates ranging from $13 to $15 per hour or higher, especially for weekend shifts which may warrant a premium due to demand. Therefore, while $12.50 is legally acceptable, it may not attract candidates seeking competitive compensation, indicating that this rate might be less appealing in the current market.

Job description:
Required open availability on both weekend days.

Essential Duties and Responsibilities:
– Provide exceptional customer service by warmly greeting members, prospective members, and guests.
– Perform various front desk activities, including but not limited to:
– Answering phones in a friendly manner and assisting callers with a wide range of inquiries.
– Checking IDs and member barcodes into the system.
– Facilitating new member sign-ups.
– Conducting tours of the club for prospective members.
– Assisting with necessary updates to members’ accounts.
– Addressing member questions and concerns promptly and professionally, referring to the Assistant Club Manager when needed.
– Contributing to the overall neatness and cleanliness of the club.
– Ensuring the safety and cleanliness of the facility.
– Thoroughly cleaning and sanitizing restrooms, locker room areas, fitness equipment, and gym floors.
– Stocking locker rooms with appropriate supplies and paper products.
– Reporting any broken or missing amenities or equipment (such as toilets, faucets, showers, hair dryers, gym equipment, etc.) to the Club Manager.
– Adhering to the “Lost and Found Policy” by promptly turning in lost member property to the Club Manager or Assistant Club Manager.

Qualifications/Requirements:
– Previous customer service experience is preferred.
– Basic proficiency in computer skills.
– A passion for fitness and health.
– Consistently maintain an upbeat and positive attitude.
– Punctuality and reliability are essential.
– Exceptional customer service skills, with the ability to interact positively and professionally with both members and co-workers, consistently exceeding membership expectations.
– Strong listening skills, with the capacity to empathize and resolve issues effectively.
– Demonstrated diplomacy in all interactions, employing appropriate behavior and language.
– A High School diploma or GED equivalent is preferred.
– Must be 18 years of age or older.

Physical Demands:
– Continuous standing and walking during shifts.
– Frequent in-person communication with members and responding to incoming membership calls.
– Capability to occasionally lift up to 50 lbs.
– Handling and diluting cleaning chemicals during shifts.
– Regularly cleaning and sanitizing equipment and frequently-used surfaces within the club.
– Monitoring the club and assisting members throughout the entirety of the shift.

Job Posting Date: Fri, 21 Mar 2025 08:56:06 GMT

Apply now!