Weekends Only-Planet Fitness

Job Description

Job Title: Weekends Only

Company: Planet Fitness

Location: Columbus, OH

Pay: $12.5 per hour

AI Pay Analysis: An hourly rate of $12.50 for a “Weekends Only” role in Columbus, OH, appears to be below the competitive range for similar positions, particularly in sectors like retail, hospitality, or service industries where weekend shifts often command higher pay due to demand and the less desirable hours. As of late 2023, average pay for entry-level or part-time positions in these fields typically ranges from $14 to $18 per hour, depending on the exact nature of the job and the employer. This suggests that the offered rate may not align with industry standards, especially when considering potential wage increases for weekend or shift differentials. Thus, the pay could be seen as insufficient for attracting talent, particularly in a tight labor market.

Job description:
Job Summary
This position requires open availability on both weekend days.

Essential Duties and Responsibilities
– Provide a warm welcome to members, prospective members, and guests by delivering exceptional customer service.
– Manage all front desk activities, which include:
– Answering phones in a friendly manner and assisting callers with a variety of inquiries.
– Checking IDs and member barcodes into the system.
– Facilitating new member sign-ups.
– Conducting tours of the club for prospective members.
– Assisting with necessary updates to member accounts.
– Addressing member questions and concerns promptly and professionally, escalating issues to the Assistant Club Manager as necessary.
– Supporting the maintenance of the club’s neatness and cleanliness.
– Monitoring the safety of individuals and cleanliness throughout the club.
– Performing thorough cleaning and sanitization of restrooms, locker room areas, fitness equipment, and the gym floor.
– Ensuring locker rooms are stocked with appropriate supplies and paper products.
– Reporting any broken or missing amenities or equipment (such as toilets, faucets, showers, hair dryers, gym equipment, etc.) to the Club Manager.
– Adhering to the “Lost and Found Policy” by promptly turning in lost member property to the Club Manager or Assistant Club Manager.

Qualifications/Requirements
– A background in customer service is preferred.
– Basic computer proficiency is necessary.
– A genuine passion for fitness and health is essential.
– An upbeat and positive attitude must be consistently maintained.
– Punctuality and reliability are critical for this role.
– Exceptional customer service skills, with the ability to interact positively and professionally with members and co-workers, exceeding members’ expectations.
– Strong listening skills with the ability to empathize and problem-solve effectively.
– Diplomacy in all interactions, utilizing appropriate behavior and language.
– A high school diploma or GED equivalent is preferred.
– Candidates must be at least 18 years of age.

Physical Demands
– The role requires continual standing and walking throughout the shift.
– Frequent verbal interactions with members and answering incoming membership calls are necessary.
– Must be capable of occasionally lifting up to 50 lbs.
– Cleaning with chemicals will be required during shifts.
– Responsibilities include cleaning and sanitizing equipment and frequently used surfaces in the club.
– Continuous monitoring of the club and assistance to members will be expected throughout the entirety of the shift.

Job Posting Date: Fri, 11 Apr 2025 01:04:35 GMT

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