Weekends Only-Planet Fitness

Job Description

Job Title: Weekends Only

Company: Planet Fitness

Location: Columbus, OH

Pay: $12.5 per hour

AI Pay Analysis: An hourly rate of $12.50 for a “Weekends Only” role in Columbus, OH, is on the lower end of the spectrum compared to industry standards. According to recent data, the average hourly wage for similar roles, such as retail or customer service positions, typically ranges from $14 to $18 per hour in this area, especially for positions that require weekend availability. While weekend work can command higher pay due to the inconvenience and demand for employees during these hours, $12.50 may not be competitive enough to attract quality candidates or retain staff, especially considering the rising cost of living and minimum wage increases in Ohio. Therefore, employers may need to consider increasing the wage or offering additional benefits to make the position more appealing.

Job description:
Required availability on both weekend days.

Essential Duties and Responsibilities:
– Provide exceptional customer service by warmly greeting members, prospective members, and guests.
– Perform various front desk activities, including but not limited to:
– Answering phone calls in a friendly manner and assisting callers with a variety of inquiries.
– Checking IDs and member barcodes into the system.
– Facilitating the sign-up process for new members.
– Conducting tours of the club for prospective members.
– Assisting with necessary updates to members’ accounts.
– Addressing member questions and concerns promptly and professionally, escalating issues to the Assistant Club Manager as needed.
– Contributing to the cleanliness and organization of the club.
– Monitoring safety and cleanliness throughout the facility.
– Thoroughly cleaning and sanitizing restrooms, locker rooms, fitness equipment, and gym floors.
– Stocking locker rooms with necessary supplies and paper products.
– Reporting any broken or missing amenities or equipment (including toilets, faucets, showers, hair dryers, and gym equipment) to the Club Manager.
– Adhering to the “Lost and Found Policy” by promptly returning lost member property to the Club Manager or Assistant Club Manager.

Qualifications/Requirements:
– A background in customer service is preferred.
– Basic proficiency in computer usage.
– A strong passion for fitness and health.
– A consistently upbeat and positive attitude.
– Punctuality and reliability are essential.
– Exceptional customer service skills, with an ability to interact positively and professionally with members and colleagues, surpassing members’ expectations.
– Strong listening abilities, with a knack for empathy and problem-solving.
– The capability to demonstrate diplomacy in all interactions, utilizing appropriate behavior and language.
– A High School diploma or GED equivalent is preferred.
– Candidates must be 18 years of age or older.

Physical Demands:
– The role requires continual standing and walking throughout the shift.
– Frequent verbal communication with members and responding to incoming membership calls is expected.
– The ability to occasionally lift up to 50 lbs is necessary.
– Duties will include the use of cleaning chemicals during the shift.
– Regular cleaning and sanitizing of equipment and commonly used surfaces within the club are required.
– Constant monitoring of the club and providing assistance to members throughout the duration of the shift is essential.

Job Posting Date: Thu, 06 Feb 2025 04:08:15 GMT

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